Analyst II, Outcomes

Concentra is recognized as the nation's leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Outcomes Analyst II will support the reporting and analytical responsibilities of the Clinical Analytics
group. This position will be responsible for all aspects of employer and clinician reporting and analyses,
from determining data acquisition, query and manipulation to final reporting and comprehensive analysis
of results, trends, and outcomes. Additionally, the Analyst II will also be accountable for working with
technology to access and create reporting from Enterprise Data Warehouse using reporting and
analytical tools.

Evaluate client or clinician utilization, practice patterns, trends, and outliers
* Identify opportunities for analyses as related to trends, clinician practice behaviors or diagnosis or
any other analyses lending insight to practice patterns or variation in outcomes statistic
* Provide recommendations on findings to assist management in operational or strategic decision
making process
* Provide top client outcomes presentations to support stewardship efforts
* Generate validation studies from external claims data to support Concentra's Value Proposition
* Recommend and implement strategic reporting initiatives and technical plans to support
department external data initiative. This would include assessment and profiling of current data
and implementing a solution for reporting and analyses and defining infrastructure to manage and
access a large data warehouse environment
* Work within EDW using MicroStrategy tool to create reports and analyses
This job description is not designed to cover or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may
change at any time with or without notice.

Education Level: Bachelor's Degree
Major: Computer Science, Information Technology or related field

Degree must be from an accredited college or university.

Education Details:
* Bachelor's degree in Computer Science, IT related field or equivalent education and experience
required
* In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of
work experience and vice versa
* Graduate degree is preferred

Customarily has at least the following experience:
3 years
* Customarily has at least two years of analytical and technical experience in healthcare or related
industry
* Must have good database experience to manipulate large data sets for analyses (applied
experience with MS-SQL, Access, SPSS, SQL, PL/SQL, Visual Basic, Python, or comparable
database language)
* Must have experience with reporting/data visualization tools (Tableau, MicroStrategy, Power BI,
etc.)
* Project management and presentation skills

* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and
Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and
propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows
tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in
accordance with federal and state laws and company policies
* Working knowledge of Microsoft Applications and other applications
* Excellent communication (verbal and written), interpersonal and presentation skills
* Ability to meet deadlines and be flexible when priorities are re-assessed

* Strong analytical and problem-solving skills

The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions. While performing the duties of this
job, the employee is continuously sitting for extended periods and occasionally walking. May
continuously utilize hands and fingers, flex or extend wrist to perform repetitive motions for job-related
tasks. The ability to hear and understand with clarity and detect sound, and have conversations with
staff, customers, management, etc. Hearing within the acceptable range for various form of
communications such as telephone, in-person, virtual, etc. Normal or corrected vision to acceptable
levels for office work. The ability to lift/carry up to 10 pounds.
Work is performed primarily in an office/field environment. Involves frequent contact with clients, staff,
and management. Position requires flexibility in working hours. Must be able to effectively resolve
conflicts as they arise.
The mental demands described here are representative of those that must be met by an employee to
perform the essential functions of this job successfully. In this position, the employee may have imposed
pressure

Concentra provides equal employment and affirmative action opportunities to applicants and employees
without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin,
pregnancy, protected veteran status, disability, or other protected categories. In addition, Concentra Inc.
complies with applicable state and local laws prohibiting discrimination in employment in every
jurisdiction in which it maintains facilities.

This job description is not designed to cover or contain a comprehensive list of activities, duties, or
responsibilities required for this position.