Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.
As part of the GMS family of companies, Capitol Building Supply (CBSI), has more than 30 yard locations throughout Delaware, Maryland, Virginia, Ohio, Pennsylvania, New York, New Jersey, and the Washington, D.C. metro area. For years, builders, contractors, construction professionals and homeowners across the Mid-Atlantic region have turned to CBSI for the quality building materials they require. Through our partnership with the industry's leading construction product brands, our network of yards, and our reliable delivery service, we're able to honor our pledge to get the right products to customers as quickly and safely as possible.
For more information about our family of companies, please visit gms.com or cbsi.net.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with state and local law.Position Summary:
The primary function of Sales Support is to provide support to the office, sales, and accounting departments. Sales Support will develop and maintain business relationships with customers and enhance yard sales by utilizing suggestive selling skills and targeting profitable SKU's.
Duties & Responsibilities:
- Processes orders and credits on computer terminal. Services front counter walk in business as well as call in business.
- Receives COD, Will-call orders and takes accurate messages by telephone.
- Maintains professional image in person and on the telephone.
- Assists customers with technical questions.
- Assists Yard with cycle counts and physical inventories.
- Assist with filling inner-office orders.
- Stocks shelves, prices items, and maintains display area on a daily basis.
- Logs damaged items and yard uses items on adjustment form.
- Advises Purchasing Department of low inventory levels.
- Assists Yard Manager on an occasional basis with checking, correcting, and confirming invoices.
- Hand-writes invoices when needed.
- Will be receiving and processing COD orders.
- Maintains clean, obstacle-free work area.
- Performs work in a safe manner.
- May perform product deliveries as needed.
- Pulls will-call orders as needed.
- Assist other inside support employees as necessary.
Basic Qualifications:
- High School diploma or GED required; 4-year degree preferred.
- Demonstrated knowledge of acoustical and drywall products and services.
- Demonstrated knowledge of TREND system.
Core Competencies:
- Strive to do the right thing by displaying trust and integrity.
- Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
- Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
- Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
- Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
- Ability to self-manage, show initiative, be proactive, and drive results.
- Communicate professionally, both verbally and in writing to coworkers and customers.
Physical Requirements:
- Must be able to remain in a stationary position 50% of the time.
- Will frequently move about inside the office to access files, office machinery, etc.
- Must be able to operate basic office machinery.
- Must be able to communicate with team and management and be able to exchange accurate information in. these situations.
Required Cognitive Skills:
- Must be able to problem solve and prioritize tasks.
- Must be able to manage stress depending on deadlines and ongoing projects.
- Must be able to multitask.
- Must be able to receive and analyze information.
- Must be able to quickly communicate solutions if problems occur.
- Must be able to demonstrate a high degree of sound judgement and initiative.
Benefits & Perks:
- Medical, Dental, Vision, Disability & Life Insurance
- Wellness Benefits
- 401(k) Retirement Plan
- Paid Holidays & Vacation Days
- Professional Growth Opportunities
- Development & Training Programs
This job description is subject to change at any time.
EQUAL OPPORTUNITY EMPLOYER
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them t We are a smoke-free workplace committed to providing a safe and healthy environment for all. Smoking, including the use of e-cigarettes, is only permitted in designated areas and is prohibited in and around all company buildings, vehicles, and workspaces. Violations of this policy may result in disciplinary action. |
Capitol Building Supply, Inc.
50,000 USD-60,000 USD
life insurance, paid holidays, 401(k), retirement plan
Oct 10, 2025