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Operations Accountant

Hornblower Cruises and Events
United States, Florida, Orlando
Oct 09, 2025
Description

About us:

Hornblower's passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Role:

This role oversees a company's revenue recognition, reporting, and analysis to ensure accuracy and compliance with GAAP accounting standards.Key responsibilities include managing the monthly close, reconciling accounts, approving journal entries, collaborating with other departments (Sales, Legal, Operations), and leading the revenue accounting team.

This position will manage the team responsible forthe processing and accurate application of customer payments to corresponding invoices and accounts within the company's financial system.Key responsibilities include reconciling payment discrepancies, maintaining precise financial records, and ensuring efficient cash flow by working with various departments.This role requires strong attention to detail, analytical skills, knowledge of accounting software, and proficiency in Microsoft Excel.

Essential Duties & Responsibilities:



  • Managing a team of 3-4 individuals
  • Handle incoming cash payments from various sources, including checks, electronic transfers (like ACH), and credit cards.
  • Match payments to the correct invoices and apply them to the appropriate customer accounts.
  • Identify and resolve any discrepancies or issues between payments received and invoices.
  • Keep detailed records of cash transactions and prepare regular financial reports.
  • Work closely with accounting, finance, and customer service teams to facilitate smooth financial operations and billing.
  • Assist with reconciliation of cash and credit card receivables
  • Use accounting software systems to manage and track cash activity.


Requirements & Qualifications:



  • Attention to Detail:Essential for accurately processing transactions and identifying errors.
  • Analytical and Problem-Solving Skills:Needed to investigate and resolve payment discrepancies.
  • Organizational Skills:To manage high transaction volumes and maintain accurate records.
  • Communication Skills:To effectively coordinate with internal departments.
  • Technical Proficiency:Experience with financial software (like ERP systems) and strong Microsoft Excel skills are often required.
  • Education/Experience:An associate's or bachelor's degree in finance or a related field is often preferred, along with experience in accounts receivable or general accounting.


The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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