IT Finance Specialist

Job Summary:

The IT Finance Specialist is responsible for the daily administration of the information technology software portfolio, including request fulfillment, budgeting and cost analysis, vendor contract maintenance and record keeping, documentation and invoice coding. The IT Finance Specialist is also tasked with the processing of software contract renewals, monitoring compliance of software entitlements, and coordination of vendor communication via email and traditional mail. This role is also responsible for populating, updating and maintaining the software asset management system, as well as other licensing documentation projects. The IT Finance Specialist assists the Software Operations team with various other tasks required in the daily operation of the department.

Job Duties:

• Monitors the Software Operations and Licensing ticket queues and completes tasks and requests within established SLAs
• Analyzes, reviews, scans, codes and routes documents according to departmental procedures for purchase requests, invoice payment, and/or software related contract and terms documentation
• Reviews and routes emails from the Licensing mailbox to the correct subject matter resource, accounts payable team or other National IT team
• Responsible for fulfilling assigned tasks related to budget forecasting, budget variance analysis, vendor contract review, and invoice coding
• Performs research for new or existing software products or systems to obtain contract terms, support and service level agreements or other contact conditions to aid in vendor evaluation or issue resolution
• Maintains documentation and record keeping of software asset entitlements, key codes, and contract records in the Software Asset Management system
• Gathers and analyzes usage data for products to support decision making for software asset optimization
• Collaborates with Finance team on invoice coding to correctly allocate costs according to firm and department guidelines
• Collaborates with IT and Finance to submit e-procurement requests for renewals or purchases to maintain compliance with existing entitlements or at the conclusion of vendor negotiation and review process
• Other duties as required

Supervisory Responsibilities:

• N/A

Qualifications, Knowledge, Skills and Abilities:

Education:

• High School Diploma or GED, required
• Associate's or Bachelor's degree in Accounting, Business Administration, or Finance, preferred

Experience:

• One (1) years of experience in maintaining an asset management system, preferred
• One (1) years of procurement experience such as processing purchase requisitions and managing vendor relationships, required
• Experience with general accounting principles, preferred
• Experience with software asset management, preferred
• Technical support or customer service industry experience, preferred

License(s)/Certification(s):

• N/A

Software:

• Experience with the following products, preferred:
  
  
  
  • Microsoft Windows 10 operating system
  • Microsoft Office 365/Office 2013/Office 2016 product suites
  • Accounting software titles and products
  
  

Language(s):

• N/A

Other Knowledge, Skills & Abilities:

• Strong verbal and written communication skills
• Excellent interpersonal and customer relationship skills
• Capacity to work in a deadline-driven environment while handling multiple complex projects/tasks simultaneously with a focus on details
• Capable of successfully multi-tasking while working independently or within a group environment
• Ability to rely on experience and judgment to plan and accomplish goals
• Capable of working well under pressure while dealing with unexpected problems in a professional manner
• Capacity to communicate and interact with all levels of employees and management
• Ability to interact and build relationships and consensus among people
• Ability to research and resolve problems, acquire and maintain knowledge of relevant software solutions and support firm policies and procedure