North America Spectrum Business Advisor

Your Title: North America Spectrum Business Advisor

Job Location: Primary Westminster, CO; Alternative Portland OR

Our Department: Construction Enterprise Solutions

Do you love working with customers to drive adoption of SaaS solutions and ultimately ensure the customer realizes value from their investment and grows with you? The Customer Success department's mission is to build, retain and grow our customers. We do this as a liaison for our valued customers to ensure they are set up for success.

Seeking a technically savvy and customer-centric contributor to join our Customer Success Organization as a North America Spectrum Business Advisor specializing in Trimble's Spectrum ERP system. This position will require a rare blend of software product expertise, business strategy, and best-in-class service to drive maximum platform value and adoption of Spectrum within our customer base. The Business Advisor (BA) will work with Construction customers like General Contractors, Heavy Highway Contractors & Specialty Contractors to drive adoption and value realization through deep product and industry expertise, technical advisory and product demonstrations to customers, on an as-needed basis. You should have a strong background in the Construction Industry with strong technical acumen, be highly customer-centric, forward-thinking, analytical, creative, detail-oriented and a team-player.

What You Will Do

• Be brought in as a Spectrum ERP expert on an engagement basis with customers needing product strategy, technical guidance, best practices and guidance on how to's for their use of Trimble's Spectrum product

• Help customers realize value from Trimble technology by providing deep product expertise with Spectrum, driving insights and ensuring technical success

• Support business reviews to decision makers and be perceived as a strategic trusted advisor

• Support the development of strategic use cases, adoption roadmaps, and recommendations to drive optimal product usage across a wide range of levels within customer organization

• Create and publish engaging product content, such as best practice advice and "how-to" articles, for the Trimble Community, leveraging your Spectrum expertise to help customers self-serve, deepen product mastery, and drive adoption at scale.

• Identify areas of opportunity for additional products and services for the customer across platform features, professional services, training, etc.

• Advocate on behalf of the customer across Trimble to ensure their success

• Contribute to continual improvement of the TC1 platform's value realization and adoption processes, and capture best practises for re-use across Customer Success

• Effectively articulate the Spectrum product value within the context of Trimble Construction One

What Skills & Experience You Should Bring

• Client services/solution consulting/technical consulting or field experience in Spectrum ERP software.
• Track record of successful value delivery and client relationship development; existing relationships across construction technology ecosystem a plus
• Demonstrable knowledge of Trimble's Spectrum ERP software
• Proven knowledge of General Contractors, Heavy Highway Contractors & Specialty Contractors.
• Highly organized and able to work collaboratively across a matrix organization to achieve results important to your customers (CSM, Sales, Product, Onboarding, Renewals, Customer Support, and Customer)
• Capable of handling multiple ad hoc requests and rapid turnaround while meeting customer expectations
• Ability to learn quickly, be a great teammate, and manage change effectively
• Excellent executive level communication skills (oral, written, presentation) with ability to explain technical concepts
• Familiarity with Trimble Construction technologies a plus
• 3-5 Years of Spectrum Experience
• BA/BS, advanced degree a plus

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

Hiring Range

Pay Rate Type

Bonus Eligible?

Commission Eligible?

Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting.

Posting Date

Application Deadline: Applications could be accepted until at least 30 days from the posting date.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under "Corporate Governance."

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

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