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Payroll Representative-1

QBE Americas, Inc.
tuition reimbursement, 401(k)
United States, Wisconsin, Sun Prairie
One QBE Way (Show on map)
Sep 13, 2025
Primary DetailsTime Type: Full time Worker Type: Employee

The Opportunity

The purpose of this role is to guide the effective delivery and implementation of payroll processing for North America by supporting the timely, accurate and efficient payroll file processing, payments, garnishments, LOAs, responses to questions and all other payroll transaction processes in compliance with applicable laws and regulations. You will support the post payroll confirmation processes, reconciliations, and other specialized payroll activities.

  • Location: Sun Prairie, Wisconsin
  • Work Arrangement: Hybrid (2-3 days in the office)
  • The salary range for this role is between $29.75/hour and $44.50/hour depending on experience

Your new role

*Partner with payroll vendors to process bi-weekly payroll and system changes by following procedures to ensure data is timely, accurate, complete and meets business, legal and regulatory requirements
*Ensure employee data changes such as new hires, terminations, direct deposits and tax elections are complete and accurate for payroll processing; audit for accuracy
*Administer pay and deduction related inputs including interfaces and file feeds in partnership with payroll vendors

*Ensure all time entry is accurate and complete, and related approvals are maintained for payroll processing
*Review audit reports for completeness and accuracy, resolving errors as needed
*Create and maintain reports by preparing information for dissemination and/or for review by supervisors as needed. Analyze for data integrity to identify discrepancies, research root causes and develop solutions

*Assists with General Ledger and variance research / reconciliation.
*Assist team with preparing and providing information for audits
*Provide personalized and quality customer service by researching employee inquiries and providing resolution in an accurate, timely, thorough, helpful and respectful way
*Resolve problems by assessing need for escalation of issues and influence positive change by analyzing employee inquiries and effectively communicating with internal customers
*Streamline process flow and increase productivity by helping assign resources, identifying need for change and implementing solutions to continuously improve

Required Education

* Associate's Degree or equivalent combination of education and work experience

Required Experience

* 4 years relevant experience

Preferred Competencies/Skills

*Effective interpersonal, verbal, and written communication. Build effective relationships
*Microsoft Office Suite with strong Excel skills
*Current federal, state and local tax knowledge and employee tax set-up requirements by state
*Basic General Ledger knowledge and ability to research variances
*Payroll procedures and timekeeping
*Ability to audit all payroll items, identify and lead on resolutions
*Demonstrated technical aptitude to understand data flow and system interaction
*Utilize effective research and investigative techniques
*Accurate data entry as needed
*Conflict resolution and problem resolution
*Maintain attention to detail
*Seek and value diverse perspectives
*Adapt and be flexible in a complex, changing environment
*Deliver quality customer service and anticipate and respond to customer needs
*Quickly change direction when working on multiple projects or issues
*Manage and prioritize competing responsibilities concurrently and effectively
*Guide oneself with little supervision and depend on oneself to get things done
*Demonstrated ability to work independently and as a team member
*Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow
*Adapt and be flexible in a complex, changing environment

Preferred Experience

*Payroll processing in a multi-state environment with all local taxes

*Some General ledger knowledge
*Experience with SAP (ADP Globalview) Payroll systems preferred but not required

Preferred Licenses/Certifications

*Fundamental Payroll Certification (FPC) or
*Certified Payroll Professional (CPP)

Preferred Knowledge

*HR industry trends, standards and best practices
*Current federal, state, labor, employment and tax laws
*Garnishments, LOAs and multi-state processing
*Payroll procedures and time keeping

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

  • Hybrid Working - a mix of working from home and in the office
  • 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
  • Competitive 401(k) program with company match up to 8%
  • Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
  • Tuition Reimbursement for professional certifications, and continuing education
  • Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community

To learn more, click here: Benefits | QBE US.

Why QBE? What if you could have a positive impact - at work and in the world?

At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success - and we can be part of yours!

https://www.linkedin.com/company/qbe-north-america/

Commitment to Diversity

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.

Equal Employment Opportunity:

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.

Supplementary information

Skills:

Commercial Acumen, Communication, Critical Thinking, Customer Service, Financial Products, High Accuracy, Human Resources (HR), Human Resources Policies, Intentional collaboration, Managing performance, Performance Management (PM), Process Improvements, Risk Management, Succession Planning, Talent Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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