Senior Developer Experience Engineer

Senior Developer Experience Engineer

As a Senior Developer Experience Engineer at CoverMyMeds, you'll play a dual role supporting the launch and evolution of a new foundational healthcare technology platform. This product is designed to streamline medication access workflows across the healthcare ecosystem. You'll solve operational challenges using modern software engineering practices while building developer tooling and automation that accelerate our cloud-native modernization goals. This unique position blends traditional Site Reliability Engineering (SRE) responsibilities with a focus on enhancing developer experience through scalable technology patterns and healthcare-compliant development practices.

Role Positioning

You'll report directly to an engineering director and work closely with the product engineering team responsible for this new platform. You'll serve as a bridge between platform capabilities developed by our infrastructure teams and the specific needs of building a business-critical healthcare solution. This role offers the opportunity to shape how developers build healthcare technology at scale while gaining deep expertise in regulated environments and FHIR-based interoperability.

Our Tech Stack:

Application Development:

• Node.js, TypeScript, FHIR Server, Apollo GraphQL Router, Confluent Kafka, PostgreSQL, Confluent Kafka

Infrastructure & Cloud:

• Azure Cloud Services,Kubernetes, Docker, Terraform, Helm, Dapr

Developer Tooling & Automation:

• GitHub Actions, Backstage, OpenTelemetry

What You'll Do

You'll collaborate with cross-functional teams to support the delivery and reliability of a new healthcare platform, while also driving improvements in developer experience and platform modernization:

SRE Responsibilities

• Ensure application performance stays within defined SLOs for healthcare-critical workflows

• Automate operational tasks and identify process gaps specific to healthcare compliance requirements (SOX, SOC2, HIPAA)

• Manage releases and build continuous deployment pipelines for FHIR-based services and federated GraphQL APIs

• Implement observability and monitoring solutions tailored to healthcare data flows and patient-facing workflows

• Provide operational guidance and expertise to product engineering team members

Developer Experience & Platform Modernization

• Develop template Helm charts and Git repositories that accelerate adoption of federated APIs, event-driven architecture, and FHIR interoperability patterns

• Build tooling and automation that reduce friction for developers adopting cloud-native solutions focused on horizontal scaling and micro-frontends

• Create self-service developer onboarding automation and CI/CD workflows that reduce compliance toil

• Partner with platform teams to identify product-specific cloud-native capabilities and influence platform roadmap

• Implement developer productivity measurement using frameworks like Google's HEART methodology

• Develop Backstage plugins and internal tools that improve developer workflows and reduce time-to-productivity

Minimum Qualifications:

Bachelors in computer science, engineering, or another STEM field or equivalent experience and

typically requires 7+ years of relevant experience.

Critical Skills

• 5+ years' experience with Docker, Kubernetes, and cloud-native infrastructure

• 3+ years' experience in a titled Senior Developer/Engineer role

• 3+ years of experience developing APIs (REST and GraphQL) and authentication systems (OAuth2, JWT, OpenID)

• Proficient in Node.js and TypeScript development for building developer tooling and automation

• Experience with Infrastructure as Code (Terraform, Helm charts) and GitHub Actions

• Knowledge of developer platform tools like Backstage and internal tooling development

• Understanding of healthcare interoperability standards (FHIR) and compliance requirements preferred

• Experience with event-driven architectures and federated API patterns

PreferredSkills

• Able to navigate ambiguity between traditional SRE work and developer experience priorities

• Ability to analyze complex healthcare systems with attention to compliance and security requirements

• Understands the implications of platform decisions on both operational reliability and developer productivity

• Proactively shares information to keep product teams, platform teams, and leadership aligned on progress and blockers

Senior-Level Traits

• Positively influence how development teams organize and execute their work through better tooling and automation

• Demonstrate leadership in driving modernization and cloud-native adoption

• Strong grasp on healthcare technology risks and how to minimize them through platform engineering

• Experience mentoring developers on operational best practices and modern development patterns