New

Administrative Support Manager

The Pennsylvania State University
paid time off, sick time, remote work
United States, Pennsylvania, University Park
201 Old Main (Show on map)
Aug 20, 2025
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants. POSITION SPECIFICS We are seeking a highly capable and experienced Administrative Support Manager to provide executive support to the All-Domain Analytics and Signatures Office (A2SO) office and lead and manage A2SO's administrative support functions. This role requires a strategic and operational mindset, excellent judgment, and strong interpersonal skills. You will report directly to the Head of A2SO and be responsible for leading, training, and managing, in close coordination with Division Leadership, the office's administrative support team. In addition, you will manage the operational activities of the office and be expected to work closely with other Administrative Support Managers across the laboratory. The All-Domain Analytics and Signatures Office (A2SO) of the Applied Research Laboratory (ARL) at Penn State is a multidisciplinary team focused on delivering government-owned solutions in sensing, analytics, visualization, and full-spectrum effects to address national security and defense challenges. A2SO consists of five divisions: Visualization and Decision Support; Navigation Research and Development; Spectrum and Signatures Solutions; Geospatial, Image, and Data Science; and Multimodal Sensing and Systems. A2SO operates in a dynamic, fast-paced, and often ambiguous environment in close partnership with U.S. federal sponsors. ARL is a DoD SkillBridge partner and encourages applications from transitioning service members. You will: Lead, train, and oversee all A2SO administrative support staff, ensuring a high level of professional support across all five divisions and the office Serve as a trusted point of contact and representative for the Office, managing executive communications and requests with discretion and professionalism Manage the inboxes, calendars, and action items for the office Triage priorities and ensure timely execution of administrative tasks Develop and maintain working relationships with relevant PSU and ARL offices Coordinate across ARL's technical and enterprise offices, maintaining alignment with laboratory-wide procedures and best practices Draft, track, and route documents for review and signature Manage tasking, feedback, and responses across A2SO Oversee planning and logistics for office-wide events, visits, and public engagements Maintain office compliance with required training, onboarding, and policy dissemination Support office hiring processes for administrative roles, including interviewing Onboarding, and training, ensuring close coordination with division and/or office leadership Ensure consistent operations across A2SO via consistent training, hiring, and onboarding practices Coordinate handling moves, space allocation, and related logistics Summarize data in a variety of formats including spreadsheets, graphs, presentations, etc. Required skills/knowledge areas include: Proficiency in Microsoft Office (PowerPoint, Word, Outlook, and Excel) Prior supervisory experience Proven ability to lead teams, manage administrative operations, and resolve complex issues in a fast-paced environment Strong professional presence with excellent communication and interpersonal skills across diverse stakeholders Experience managing confidential information and supporting senior leaders Demonstrated ability to navigate ambiguity, prioritize tasks, and make informed decisions Demonstrated ability to manage complex organizational dynamics, navigate conflict, and lead through challenges Ability to obtain a Top Secret/SCI clearance (TS/SCI preferred) Preferred skills/knowledge areas include: Experience in a government, defense, or research environment Demonstrated experience in executive-level support Familiarity with ARL operations and Penn State administrative systems This position is fully on-site at Penn State University, State College, PA. Please submit a cover letter of interest and resume for consideration of this position. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Associate Degree 8+ years of relevant experience, includes 3+ years of supervisory experience; or an equivalent combination of education and experience accepted Required Certifications: None ARL's purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC). FOR FURTHER INFORMATION on ARL, visit our web site at www.arl.psu.edu. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. All positions at ARL require candidates topossess the ability to obtain a government security clearance; you will be notified during the interview process if this position is subject to a government background investigation. You must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre-employment drug screen. SALARY & BENEFITS The salary range for this position, including all possible grades, is $51,000.00 - $74,000.00.THE PROPOSED SALARY RANGE MAY BE IMPACTED BY GEOGRAPHIC DIFFERENTIAL Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 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