Account Manager

The Account Manager is responsible for selling gaming products to licensed casino operators within an assigned territory and improving the quality of customer service.

Essential Job Functions:

• Maintains a good working knowledge of the product line and its application within the marketplace.

• Prepares and delivers sales presentations to new and existing customers to sell Light & Wonder products and services on location, at trade associate meetings, and from the office.

• Identifies customer requirements via sales contact or through slot floor analysis and demonstrates how specific types of products and services will promote their casino in the most effective way possible.

• Compiles and maintains updated account listings/call sheets of all customers through the use of personal contacts, trade journals, business directories, and other available sources of information.

• Collects credit history information as required, quotes customer based on corporate approved prices and prepares sales contracts and sales order entry documentation in a timely and accurate manner for orders obtained.

• Provides estimated dates of delivery to the customer based on lead times and keeps customer advised of all issues impacting the delivery of his order.

• Provides updated forecast reports on a regular basis to management and identifies major sales opportunities in a timely manner.

• Provides to management updated product forecast reports on a regular basis for approval, major sales opportunities, competitive market trends and/ or any issues that may impede business.

• Prepares sales contracts and sales order entry documentation in a timely and accurate manner for orders obtained.

• Sell to large assigned customer base.

• Reports expense account information in a timely and accurate fashion.

• Meets or exceeds sales quotas.

• Performs other duties as assigned.

Required Experience:

• More than three years of sales experience.

• Minimum of 4 years Gaming systems related experience required

• Preferred prior working experience with one of the major Gaming manufacturers in a Systems/Technology landscape.

• Understanding of Gaming technology and systems related nuances in a working capacity.

• Aptitude to learn Gaming systems commercial objectives and implement in a customer setting.

• Demonstrate skills in developing territory and customer base.

Education:

• Bachelor's degree required.

Knowledge, Skills, & Abilities:

• Ability to work in a dynamic sales environment.

• Ability to demonstrate value for a technical product.

• Strong analytical skills and problem solving skills.

• Ability to write reports, business correspondence, sales proposals, and presentation materials.

• Strong attention to detail.

• Excellent communication skills (verbal and written).

• Ability to build and maintain strong relationships with prospects, managers, customers, or the general public.

• Customer-orientation.

• Strong negotiation skills when preparing sales contracts

• Working knowledge of Microsoft Office.

• Ability to travel.

Physical Requirements:

Heavy phone use. Exposure to cigarette smoke and noise on casino floors..

Work Conditions:

The work conditions are representative and typical of similar jobs in similar organizations. Casino environment may include exposure to noise and cigarette smoke. May require weekend and evening hours. Overnight travel requires in relation to territory and customer location.

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