Inpatient Therapy Manager - UofM Sparrow
 Mary Free Bed Rehabilitation | |
tuition reimbursement, 403(b)
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 United States, Michigan, Lansing | |
 Aug 19, 2025 | |
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Inpatient Therapy Manager - UofM Sparrow
Job Title: Therapy Manager - Mary Free Bed at Sparrow Job Code: 1400 Department: Mary Free Bed System Exempt/Non-Exempt: Exempt Reporting Relationship: Program Director, Mary Free Bed at Sparrow Compensation: Starts at $98,508.80/annually, based on years of experience Benefits: We offer a complete benefits package including:
Mary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care Mission Statement Restoring hope and freedom through rehabilitation. Employment Value Proposition At Mary Free Bed, we take pride in our values-based culture: * Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees. * Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. * Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. * Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community. * A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride. Age Specific Responsibility Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to age-specific needs and to provide the care needed as described in the department's policies and procedures. Summary The Mary Free Bed at Sparrow Inpatient Rehabilitation Unit Therapy Manager is responsible for daily operations necessary to assure that the inpatient rehabilitation program is effectively and efficiently delivering physical, occupational and speech and language therapy in compliance with payer, licensing, and regulatory requirements for all inpatients in our care. The Therapy Manager oversees the interviewing and selection of staff and is responsible for their direct supervision, coaching to performance expectations, the corrective action process and formal employee evaluations. The Therapy Manager uses independent judgement in problem solving, takes necessary steps to resolve issues, and improve workflows of therapy support staff roles. The Therapy Manager develops and implements processes and procedures to facilitate and continuously improve the efficiency of daily therapy operations and achieve expected productivity targets, participates in budget planning and collaborates closely with therapy team leads, the Program Director and the interdisciplinary inpatient leadership team to drive collaboration across disciplines and specialty areas for consistent delivery of well-coordinated rehabilitation care and consistent conformance to departmental policies and procedures. The Therapy Manager is responsible to demonstrate excellent customer service, while upholding the Mary Free Bed Standards of Behavior and supporting the mission, vision, and values of Mary Free Bed. Essential Job Responsibilities * Provide patient care, treatment, and services within the scope of their license, certification or registration and as required by Federal and State laws and regulations. * Hires, onboards and directly supervises all team members within the Mary Free Bed at Sparrow therapy team including staffing, patient scheduling, equipment ordering, rehab techs and others as assigned. * Completes annual performance evaluation for all roles assigned. * Develops a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, acceptance of change, enthusiasm, and pride. As opportunities for celebration and opportunities for improvement are identified, the therapy manager will collaborate with other team leaders to achieve improvement. * Responsible for developing and assuring consistent implementation of processes and procedures relevant to therapy staff and operations. * Empowers direct reports by delegating clear responsibility, accountability, and authority to meet mutually agreed upon expectations. * Maintains confidentiality of patient and employee information and holds direct reports accountable for the same. * Responsible for first line investigation of and follow-up on incident reports that involve therapy staff. Engages team leads or Program Director as needed for employee coaching. * Maintains effective interpersonal communication and working relationships with all leaders, staff, physicians, and stakeholders. * Completes patient rounding on a regular basis, and timely patient complaint follow-up in a thorough and confidential manner, maintaining adherence to employment laws and contract guidelines. * Maximizes customer satisfaction by treating our customers with respect and responding to their needs in a prompt, friendly, and courteous manner. * Collaborates with therapy team, support staff, the interdisciplinary leadership team, and Program Director to drive collaboration across disciplines and specialty areas for consistent delivery of safe, well-coordinated rehabilitation care and consistent application of departmental policies, procedures, and standard work. * Provides input to team leads on performance of therapy staff as relates to compliance with operational processes and procedures. Holds team leads accountable for consistency in application of policies and procedures. * Serves as facilitator to develop solutions to address workflow inefficiencies. * Ensures compliance with regulatory guidelines including CARF, Center for Medicare and Medicaid Services (CMS), The Joint Commission and State of Michigan. * Seeks ways to continually improve the value of our services and maximize our customers' rehabilitation potential by actively participating in activities such as in services, staff meetings, teams meetings, and continuing education courses. * Collaborates with clinical team and other leaders to assure that patient schedules and therapy schedules operate in efficient alignment with patient census to achieve expected productivity and compliance with therapy intensity rules for inpatient rehabilitation facilities. * Completes payroll responsibilities in a timely and thorough manner. * Assists Program Director in budgeting. * Assists Program Director in evaluating requests from therapy staff for hospital payment for orthoses and prosthetic supplies. * Demonstrates competence in relevant software and hardware required to meet job responsibilities. * Attends meetings as designated. * Consistently exemplifies and mentors others to Mary Free Bed Standards of Behavior as observed by department leadership. * Demonstrates/ role model behaviors in caring, communication, respect and professionalism. * Leadership Must-Haves will be followed for patient and staff interactions: * We'll embrace all people by: Treating everyone with dignity and respect. Opening more doors to opportunity for others to succeed. Growing talent and people. Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status. Taking action against discrimination. Honoring our differences and how we collaborate. Educating staff, patients and the communities we care for. Restoring hope and freedom, together. o Rounding o Thank You Notes o Employee Selection/Peer Interviewing o Key Words at Key Times o AIDET + Promise o Standards of Behavior Customer Service Responsibilities Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information. Responsibilities in Quality Improvement Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Essential Job Qualifications * Possesses and demonstrates competence in an identified area of clinical expertise. * Equivalent degrees are accepted provided they are granted from an accredited school * Current professional license with the State of Michigan in the area of practice is required * Experience working in acute rehabilitation preferred. * Excellent verbal and written communication skills, expressing self in a clear, concise, and professional manner. * Ability to work collaboratively and effectively with the interdisciplinary team members and family. * Excellent time management and organizational skills. Function in a self-directed manner. Ability to make quality, collaborative decisions in short timeframes. * Analytical and strong problem-solving skills. Ability to work effectively and efficiently under tight deadlines, high volumes and multiple interruptions. Preferred Job Qualifications Levels: * None (No specific requirements) * Occasionally (Less than 1/3) * Frequently (1/3 to 2/3) * Majority (More than 2/3) Remain in a stationary position: Frequently Traverse or move around work location: Frequently Use keyboard: None Operate or use department specific equipment: None Ascend/Descend equipment or ladder: None Position self to accomplish the Essential Functions of the role: None Receive and communicate information and ideas for understanding: None Transport, position, and/or exert force: Up to 10 pounds: _____ Up to 25 pounds: _____ Up to 50 pounds: _____ Up to 75 pounds: _____ More than 100 pounds: _____ Other weight: Up to_35__ pounds Occasionally Other: None Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic. | |