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Sr. Enterprise Account Manager

Certara USA, Inc.
United States, Pennsylvania, Wayne
4 Radnor Corporate Center (Show on map)
Aug 19, 2025
Overview

Certara is a growing company that provides a dynamic and exciting place to work. Our purpose is to assist in accelerating the development of meaningful medicines that make an impact on our society and the people that need them most. Innovation and creativity are highly valued, and everyone is given the opportunity for training and continuous development. Our portfolio spans the discovery, preclinical, clinical and post-marketing phases of drug development, working with 1,200 commercial companies, 250 academic institutions, and numerous regulatory agencies.

Certara is hiring a Senior Enterprise Account Manager (EAM) to lead software growth across our West Coast territory, representing our full software portfolio including Simcyp, Phoenix, D360, SEND Explorer, Integral, and Certara.AI. This is a strategic, high-impact role responsible for driving new revenue, expanding usage within existing accounts, and aligning with the West Coast Services Account Manager to ensure holistic support across key pharmaceutical and biotech customers.

This role offers the opportunity to work across a wide range of innovative therapeutic areas, helping clients accelerate development and regulatory success using Certara's predictive science platforms. You'll collaborate with a global team of scientists, product strategists, and client success professionals - all while owning the commercial strategy for your region.


Responsibilities

  • Strategic Account Leadership
    • Manage a portfolio of life science accounts headquartered or operating on the U.S. West Coast.
    • Develop and execute territory and account plans that drive adoption, renewal, and expansion.
    • Align closely with the West Coast Services Account Manager to ensure clients receive integrated value across Certara's offerings.
  • Client Engagement & Sales Execution
    • Lead consultative sales cycles with scientific, operational, and executive stakeholders.
    • Build strong relationships across R&D, DMPK, Clinical Pharm, Regulatory, and Procurement functions.
    • Present tailored solutions and lead negotiations from discovery through contract signature.
  • New Opportunity Development
    • Identify and engage new accounts or divisions with unmet needs in modeling, simulation, or data management.
    • Translate client goals into tailored software solutions in collaboration with Certara experts.
  • Cross-functional Collaboration
    • Coordinate with Certara's solution specialists, marketing, science teams, and client success managers.
    • Provide market feedback to inform product and portfolio strategy.
  • Reporting & Forecasting
    • Maintain accurate CRM hygiene (Salesforce.com) to support forecasting, pipeline management, and account health monitoring.

Qualifications

Qualifications

  • 10+ years of commercial experience in the life sciences industry, including software-enabled platforms, services, or capital equipment.
  • Demonstrated success managing complex sales cycles in biotech/pharma accounts.
  • Ability to navigate scientific and executive discussions with credibility and commercial acumen.
  • Strong organizational, presentation, and negotiation skills.
  • Bachelor's degree required; advanced degree in life sciences or related field preferred.
  • Willingness to travel ~30% within the West Coast territory.

Preferred Attributes

  • Experience in or exposure to enterprise software, SaaS platforms, or cloud-supported scientific solutions.
  • Familiarity with PK/PD, DMPK, modeling & simulation, or regulatory workflows a plus.
  • Growth mindset, team-first attitude, and passion for helping life science innovators succeed.
  • Based in a West Coast life science hub (San Diego, Bay Area, Seattle, etc.).

Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.

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