Program Officer for Recruitment and Outreach, AC Study and Research Abroad Programs

FLSA Status: Exempt

Salary Range: $55,000-$60,000/year

POSITION SUMMARY

American Councils for International Education seeks a high-energy, outgoing, organized, and articulate Program Officer to support outreach and recruitment efforts for its study abroad programs in such locations as Armenia, Estonia, Kazakhstan, South Korea, Taiwan, and Tajikistan. The Program Officer for Recruitment and Outreach will organize and conduct recruitment visits to U.S. universities, design and develop outreach materials, update websites, and manage social media campaigns. Strong command of social media platforms and knowledge of U.S. higher education and study abroad are essential to the position. Travel is required. Alumni of American Council programs as strongly encouraged to apply.

Position Description

The AC Study and Research Abroad Department administers year-round fee-based study abroad programs, overseas research grants for scholars, and faculty-led programs in countries throughout Eastern Europe, the Caucasus, Central Asia, and East/Southeast Asia. New programs in additional regions are forthcoming. The Department competes with a wide range of study abroad organizations in the field.

Based in Washington, D.C., the Officer for Recruitment and Outreach will report to the Manager for Recruitment and Outreach, who leads the department's efforts to promote its programs and enroll participants year-round. The Officer for Recruitment and Outreach will conduct recruitment trips to universities and colleges throughout the U.S. to promote American Councils Study and Research Abroad Programs. In addition, the Officer will support the Manager to plan other recruitment trips to key sites. A critical component of these visits will be planning and scheduling classroom visits as well as information sessions for interested students.

The Officer will also support the department in designing promotional materials through electronic and print media, including the department's website, program announcements, and flyers. The Officer for Recruitment and Outreach will serve as the lead for alumni activities and ensure that the department's social media accounts are updated, active, and contemporary.

The Recruitment and Outreach Officer may also work with programs staff on the general administration of AC Study & Research Abroad Programs, including processing incoming application materials, database maintenance, and compiling reports for funding agencies and donors.

Availability for regular domestic travel is required for the position.

POSITION RESPONSIBILITIES:

Campus Recruitment

• In coordination with Manager for Recruitment and Outreach, assists in planning and executing comprehensive, innovative recruitment and outreach plan for American Councils study abroad and research programs;
• Plans and conducts U.S. university campus visits, meeting with faculty, study abroad staff, and students to promote American Councils programs;
• Assists in organizing recruitment trips to U.S. universities and colleges for AC Study & Research Abroad program staff, including the arrangement of classroom presentations and meetings with key faculty and study abroad staff on campus;
• Exhibits at national and regional conferences to promote American Councils programs;

Social Media, Design, and Outreach

• Designs and coordinates content for social media geared towards engaging applicants and program alumni; manages the department social media accounts including Facebook, Instagram, and LinkedIn;
• Designs and updates AC Study & Research Abroad Programs promotional materials, including printed booklets, posters, flyers, and advertisements in newsletters and conference programs;
• Coordinates the annual mailing of promotional booklets to more than 1,500 university contacts;
• Coordinates Digital Ambassadors - an initiative designed to produce video content from ongoing programming to be used on social media for advertising purposes;
• Support department in collecting, editing, and publishing participant blogs on AC Study Abroad website;

Alumni Engagement

• Coordinates AC Study & Research Abroad alumni activities such as the Alumni Ambassador Program; alumni success stories; and local alumni gatherings;
• Plans and convenes program alumni panels for pre-departure orientations;

Administrative

• Regularly attends department activities, including orientation sessions, weekly staff meetings, and Resident Director debriefs to remain abreast of program developments;
• Assists with additional administrative duties as assigned, including but not limited to visa processing; tracking incoming documents; uploading acceptance materials to the website; and planning and presenting at pre-departure orientations.

Customer Service

• Responds to telephone calls and e-mail inquiries; assists in daily operation of the AC Study & Research Abroad office;
• Maintains regular communication with prospective applicants, study abroad offices, faculty, alumni, and other program stakeholders;
• Ensures high quality, consistent, and professional customer service to all stakeholders.

Requirements

• Bachelor's degree required;
• Working knowledge of Canva, Adobe InDesign, Photoshop, PowerPoint, Adobe Acrobat, etc.
• Outstanding written and oral communication skills in English;
• Familiarity with U.S. academic culture;
• Strong public speaking skills and ability to present information clearly and concisely;
• Strong organizational skills and attention to detail;
• Effective time management and prioritization skills;
• Ability to work independently while contributing to overall team effort;
• Knowledge of Microsoft Office (Word, Excel, Access, Outlook);

Additional Information/Preferences

• Design experience in software such as Adobe Creative Suite (Photoshop, InDesign) and video editing software for creating promotional materials preferred;
• Experience working with social media in a professional context;
• Experience living and/or working or studying abroad desirable;
• Strong understanding of AC Study and Research Abroad programs;
• Knowledge of a foreign language in a region relevant to AC Study & Research Abroad programs preferred but not required);

BENEFITS

This position is eligible for healthcare benefits.

American Councils is committed to providing employment opportunities for all individuals, in accordance with current federal regulations. Our focus is on ensuring that all individuals have equal access to employment and advancement opportunities based on merit. American Councils' commitment to employment opportunity is driven by federal requirements, including Section 503 of the Rehabilitation Act (supporting individuals with disabilities) and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) (protecting covered veterans). We also ensure our employment practices comply with all applicable regulations, including E-Verify requirements for work eligibility. We are dedicated to fostering a workplace where all individuals have the opportunity to succeed and grow, in full compliance with federal law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.