Technician, Referral Testing, FT, Evenings

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This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Prepares samples for shipping to reference laboratories by measuring and adjusting urine sample pH, weighing and aliquoting stool, processing samples by adding specialized stabilizers, centrifugation, incubation and pipetting specific volumes into shipping tubes.
2. Coordinates and handles the manifesting, packing with appropriate temperature control, and shipping of laboratory samples according to DOT regulations.
3. Handles complex issues/problems identified or reported by reference laboratories by documenting the occurrence of and suggested resolution of problems in the laboratories' problem tracking system, to facilitate a timely resolution of all problems/issues.
4. Creates case documentation for laboratory information system new test builds, and edits.
5. Performs quality assurance, records temperatures, and performs monthly maintenance as required.

II. Position Qualifications:

License/Certification/Education:
Preferred:
1. Associates degree is strongly preferred.

Experience/Skills:
Required:
1. Minimum of 3 years related experience in laboratory environment, with demonstrated related technical experience or an equivalent combination of education and experience.
2. Strong working knowledge of lab operations and knowledge of medical terminology required.
3. Demonstrated highly effective problem-solving abilities with strong attention to detail.
4. Strong interpersonal skills with emphasis on diplomacy, professionalism, and good listening techniques.
5. Demonstrated ability to manage multiple tasks and prioritize effectively under pressure.
6. Experience utilizing personal computers and proficiency with standard Microsoft Office Suite applications required.

Rotating Weekends and Holidays

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.