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New

Mail Services Coordinator

JLL
parental leave, paid time off, 401(k)
United States, North Carolina, Holly Springs
Aug 16, 2025

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves -

This position is responsible for managing all aspects of mail and package services across the facility, including daily mail sorting and delivery, package logistics coordination, and site support services. The role requires strong organizational skills and attention to detail to ensure efficient mail operations and provide additional administrative support as needed.

What is your day to day?

  • Pick up, sort, date, stamp and deliver mail from various sources including UPS and guard posts
  • Manage package deliveries from multiple carriers (FedEx, UPS, USPS, DHL, Amazon) including logging on manifest systems
  • Create and deliver desk name tags based on email requests received
  • Coordinate warehouse pickups for late deliveries and ensure proper documentation
  • Work on signage projects for the site and conduct site walks to identify nameplate needs
  • * Process outgoing packages for UPS, USPS, and FedEx shipments
  • Service copy stations across 20 locations with paper supplies
  • Assist with employee desk moves and relocation projects
  • Provide backup key access and vendor escort services as required
  • Escorting guests within the facility
  • Assisting with site events

Desired experience and technical skills

Required

  • High school diploma or GED equivalent
  • Minimum 1 year of mailroom experience
  • Excellent written and oral communication skills in English
  • Proficiency in computer skills, including word processing and database entry
  • Knowledge of fax and scanning machines
  • Ability to learn quickly and adapt to new processes
  • Professional communication skills for interaction with employees and vendors
  • Physical ability to lift packages and walk throughout the facility and spend much of the day on feet
  • Good hand-eye coordination and ability to work quickly with hands

Preferred

  • Previous experience in mail services or logistics coordination
  • Familiarity with package tracking systems and courier services
  • Experience with office support services and administrative tasks
  • Knowledge of office equipment maintenance and supply management

Location:

On-site -Holly Springs, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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