Workplace Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:The Workplace Coordinator manages daily facilities operations and workplace services for Stripe's offices, ensuring an exceptional workplace experience for employees and visitors. This role coordinates service delivery, responds to workplace needs, and supports office operations that enhance productivity and comfort. The position serves as a frontline workplace ambassador, coordinating various facility services while acting as a key point of contact for workplace-related requests and information.

What your day-to-day will look like:

• Coordinate daily workplace operations including cleaning, maintenance, and service delivery
• Process and manage workplace service requests through the service management system
• Serve as the primary point of contact for employee inquiries regarding facilities services
• Coordinate space changes including moves, adds, and changes to workstations
• Manage inventory and ordering of office supplies, furniture, and workplace essentials
• Coordinate with vendors and service providers to ensure effective service delivery
• Conduct regular facility inspections and quality assurance checks
• Coordinate meeting room setups and special arrangements for events
• Support visitor management and reception services as needed
• Assist with workplace projects and improvement initiatives
• Maintain accurate records of workplace assets and inventory
• Support emergency response procedures and business continuity activities
• Coordinate catering and food service operations for meetings and events
• Assist with onboarding new employees regarding workplace services
• Monitor and report on workplace service metrics and performance indicators * Support sustainability initiatives and workplace wellness programs
• Identify opportunities for workplace experience improvements
• Other duties as assigned
  

Required Qualifications

• Associate's or Bachelor's degree in Facilities Management, Business Administration, or related field
• 2+ years of experience in facilities coordination, office management, or similar role
• Basic computer skills including proficiency with Microsoft Office applications
• Strong customer service orientation with excellent interpersonal skills
• Experience with service request management and problem resolution
• Knowledge of facility operations and workplace services
• Proficiency with workplace management systems
• Strong organizational skills with ability to prioritize multiple tasks
• Excellent communication skills in English (and local language where applicable)
• Adaptability to changing priorities in a dynamic environment
• Experience coordinating with service providers or vendors
• Background in inventory management or space coordination

Preferred Qualifications

• G-Suite proficiency is preferred
• Facilities Management Professional (FMP) certification or equivalent
• Experience in technology company environments or similar corporate settings
• Background in hospitality or service management
• Knowledge of health and safety requirements for office environments
• Experience with continuous improvement methodologies
• Background in event coordination or meeting management
• Experience with space planning or move management
• Knowledge of sustainable workplace practices
• Background in project coordination or implementation
• Experience supporting workplace technology systems
• Knowledge of local building operations and requirements

Working Environment

This position is based at Stripe's office, requiring regular on-site presence during business hours. The Workplace Coordinator moves throughout the facility regularly, requiring comfort with standing and walking for extended periods. The role involves occasional physical activities such as moving light furniture, handling supplies, and accessing various building areas. The position may require occasional evening or weekend hours to support special events or urgent needs. The role offers opportunities for growth within facilities management and workplace experience career paths.

At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.