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Principal Digital & Technology Commercial Lines Product Manager (Hybrid)

American Family Insurance Agency Staff
paid time off, paid holidays, 401(k)
United States, Wisconsin, Madison
6000 American Parkway (Show on map)
Aug 06, 2025
You will provide strategies to create technical solutions to support the enterprise vision. You will lead the most transformational, high risk, high visibility, and critical technology initiatives for the enterprise. Regarded as a unique talent with extensive experience in the digital technology product space. Influence leadership and others to set standards on product design, best practices, and principles. You will report to the Digital and Technology Product Senior Manager.

Position Compensation Range:

$128,000.00 - $216,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities


  • Define the strategy for assigned technology products and then develop a creative, high-quality, and clear product roadmap. Integrate usability studies, research and market analyses into product requirements to enhance user/customer satisfaction.
  • Be the "translator" for both the customer and market, and company partners, including business lines, technology and other teams.
  • Prioritize initiatives and secure commitments from company partners.
  • Experience communicating product updates, milestones, and progress to internal and external partners.
  • Lead multiple technology products across multiple areas and product portfolios.
  • Oversee cross-functional, cross-department product initiatives that span across technology teams, owning the product roadmap across those teams and experience managing multiple simultaneous projects key initiatives.
  • Promote the use of product, leading product teams to make more informed decisions. Prevent roadblocks across teams to meet quality standards, project deadlines, and goals.
  • Lead the digital product development in partnership with engineering, architecture, and other teams to develop and refine the product.
  • Monitor, and reports on executive-level key performance indicators (KPIs) to measure product success.
  • Use expert technology product management skills, mentors and helps develop members of the team.
  • May be requested to complete other assignments or participate in projects based on skills, achievements, or experience.


Specialized Knowledge and Skills Requirements


  • Extensive strategic technology product experience, including visioning, road mapping, and technology product management principles.
  • Strong thought leadership experience, with a track record of having a significant impact on business direction as it relates to customer-facing digital products, taking the business needs and feedback into product development.
  • High-level of business acumen to understand the business side, including how technology product decisions impact the financial and operational aspects of the company.
  • Demonstrated leadership and influential experience driving change across the organization around highly visible, complex initiatives.
  • Demonstrated communication effectiveness to translate technology product and engineering language to user communications.
  • Proven problem-solving skills used to tackle complex problems and make decisions based on a mix of analysis, wisdom, experience, and judgment.
  • Demonstrated experience providing customer-focused solutions, support or service.


Travel Requirements


  • Up to 10%


Licenses


  • Not applicable.


Physical Requirements


  • Work that involves sitting/standing.
Additional Information
  • Offer to selected candidate will be made contingent on the results of applicable background checks

  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

  • Sponsorship will not be considered for this position unless specified in the posting

  • Experience with Commercial Lines Insurance is preferred.

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. Candidates should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783; Boston, MA 02110

#LI-Hybrid

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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