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Technical Program Manager - Business Applications

Microsoft
United States, Washington, Redmond
Aug 05, 2025
OverviewMicrosoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Every day, we build on our values of respect, integrity, and accountability to foster a culture of inclusion where everyone can thrive - at work and beyond. Microsoft AI is pioneering the frontier of what technology can do for humanity. Microsoft Advertising (MSA) supports this mission by helping the world's largest advertisers reach their full potential through digital advertising solutions on the Microsoft Advertising platform. The MSA Business Applications team helps to build the platforms and solutions that power the success of the MSA business. As a Technical Program Manager on the MSA Business Applications team, you will work closely with stakeholders to both translate business objectives into program requirements and design/deliver technical solutions that drive meaningful impact. You'll serve as the bridge between business needs and engineering execution - leading efforts in AI agent development (using Copilot Studio and other AI tools), business process automation (using Power Platform and other automation technologies), and custom applications in collaboration with both internal engineering teams and vendor partners. You will also be hands-on in building solutions where appropriate. This opportunity will allow you to accelerate your career growth, deepen your expertise in AI-driven solutions, and gain hands-on experience with marketing and sales platforms. You'll also sharpen your skills in agentic development and business process automation - working at the leading edge of Microsoft AI. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
ResponsibilitiesCollaborate with internal stakeholders to understand business needs and translate them into technical requirements - partnering with engineering teams and vendors to design scalable, user-centered solutions. Drive the implementation of AI agents (via Copilot), business process automation (using Power Platform), and custom applications - coordinating cross-functional project teams and aligning objectives and priorities. Define success criteria and track key metrics to evaluate performance, operational efficiency, and business impact - using data to guide decisions and continuous improvement. Manage the end-to-end lifecycle for technical programs - including roadmap execution, milestone tracking, dependency management, and staging for pilot or production release. Identify program risks, integration challenges, and operational blockers - proposing mitigation plans through data analysis, stakeholder input, and structured experimentation.Other - Embody our culture and values
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