Director, Illustration Systems

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We're actively seeking a talented Director, Illustration Systems to lead the Consumer Markets Division (CMD) in the delivery of Life illustration capabilities that enable enhanced customer experiences and power business growth, This role will be working from our Newport Beach, CA office. Relocation assistance may be provided.

The CMD Illustrations team within Pacific Life Technology develops and maintains the platform and integrations that enable financial professionals to illustrate our life insurance products. These illustrations help clients understand how Pacific Life products can meet their financial goals. The Illustrations System Director leads a team of analysts, developers, architects and managers in the delivery of Life illustration capabilities and experiences.

Aligned to business strategic goals, this leader partners with business and IT leaders across CMD to implement and maintain solutions that maximize value, e.g., sales growth, customer experience, operational efficiency, etc. The Director will serve as the primary point of contact for CMD and PL Technology leaders for any Life illustration-related technology.

How you'll help move us forward:

Strategic Leadership

As part of their technology delivery responsibilities, the Director will establish and maintain a business-aligned strategy and technical roadmap for Illustrations Technology portfolio of solutions and platforms. Oversight of this portfolio includes direct management of the Illustration platform and integrations. To enable this strategy, the Director will drive agility in execution through modern architecture, Agile principles, and strong vendor management.

Technology / Solution Delivery

Lead cross-functional technology teams and business partners in the execution and delivery of technology solutions associated with Life illustrations capabilities.

Identify and champion opportunities and initiatives to advance initiatives within the Life insurance industry and at Pacific Life with a focus on agile delivery of life insurance products, driving operational efficiencies, and removing friction from the sales process our financial professionals use to sell our products.

Department Leadership & Management

Oversee the structure, performance, growth and development of team to meet current demands and forecasting, preparation of future needs. Manage technology vendor relationships and outsourcing partners to effectively and efficiently deliver the technology and resourcing required to run the department. Manage departmental budgets. Foster and develop strong relationships with internal departments such as Product Design, Sales Enablement, Case Design, Compliance and other Technology areas, with a focus on developing a strong understanding of the business and being a trusted business partner that proactively brings forth business-focused technology solutions.

Manage technology teams in effective delivery via strong in-take / prioritization and capacity management processes.

The experience you bring:

• 10+ years' experience leading IT delivery teams with increasing responsibility
• Strong knowledge of and experience with life insurance products illustrations
• Experience in establishing and delivering strategic technology roadmaps aligned to business outcomes
• Able to balance multiple demands from multiple departments to manage capacity, budget, and scalability to meet business objectives
• Operates though influence in a "boundary-less" manner, leading technology teams to leverage skills and assets for maximum potential
• Ability to manage and influence across, up, and down reporting hierarchy
• BS or higher education

What makes you stand out:

• Experience leading modernization efforts around Life insurance platforms / systems, especially Illustration platforms
• Experience with Illustration platform integrations with 3rd party tools

You can be who you are.

People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

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Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.