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Community Support Specialist - Youth and Family

Heritage Behavioral Health Center
23 To 25 (USD) Hourly
life insurance, paid holidays, tuition assistance, 401(k)
United States, Illinois, Decatur
Po Box 710 (Show on map)
Jul 31, 2025

Heritage Behavioral Health Center is a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois, dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on the care and well-being of the individuals we serve - regardless of the position they hold.

Why join us?

  • We offer a collaborative work environment, opportunities for professional growth, and a comprehensive benefits package.
  • We are expanding our primary care, mental health and substance use services to individuals in Central Illinois and beyond and are looking for dedicated staff to meet the needs of our clientele.
  • Our salaries have been updated and are competitive at both the state and national levels with wonderful benefits.
  • Full-time employees receive 56 paid days off during their first year of employment (this includesevery other Friday off PAID for your wellnessneeds).
  • We have expanded our employee insurance benefit offerings and made them more affordable.

At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset!

We are pleased to present the following position for your consideration:

Community Support Specialist - Youth and Family Support Team

This full-time position will join the Heritage Youth and Family Support Services team to provide support, engagement, and linkage to various resources for youth and families receiving treatment in our mental health programs. Services will be provided in an array of settings including individual's home, community-settings, community agencies, schools, and Heritage.

Core Responsibilities Include:

  • Provide case management and community support services and manage a caseload.
  • Assist youth with developing and practicing coping skills to manage mental health, substance use, and/or health-related symptoms
  • Assistance with developing positive supportive activities, identifying and cultivating natural supports (relationships with family members, peers, wellness activities, support groups, or identifying/participating in positive social activities that support recovery).
  • Provide case management services (referral, linkage, and advocacy) in the home, community, and providers sites including (but not limited too): housing/shelter, food, seasonally appropriate clothing and other basic needs; entitlements and financial management; medical; socialization, vocation/education; and transportation.
  • Telephone and face-to-face engagement of youth and families who have been referred to community-based mental health treatment
  • Participate in a team-based approach to providing treatment, including collaboration with family, clinicians, nursing, healthcare providers, probation, and other partners invested in the youth's recovery

Knowledge, Skills and Abilities:

  • Ability to meet people where they are at in their recovery, non-judgmental, and ability to build rapport quickly;
  • Ability to work as in a team-based environment;
  • Ability to tolerate ambiguity, uncertainty, and change;
  • Ability to navigate electronic health records;
  • Ability to respond to supervisors, person served, and other clinical staff providing services to the person served.

Education and Experience:

Candidates are required to have designation as a Mental Health Professional (MHP). A Mental Health Professional (MHP) is defined as 5 years supervised experience in behavioral health, Certified Recovery Support Specialist (CRSS), or a bachelor's degree in psychology, social work, or human services.

Valid driver's license, reliable means of transportation, and proof of current automobile insurance are required.

Salary Range:

Mental Health Professional: $23.00-$25.00 per hour - dependent on education and experience

Heritage also offers the following with this position:

  1. Generous vacation, sick and personal leave
  2. Wellness days - 26 days per year (every other Friday off paid)
  3. Nine paid holidays in 2025
  4. Health Club/Fitness Reimbursement
  5. Employee Assistance Program
  6. Continuing education opportunities
  7. Clinical supervision at no cost
  8. Tuition assistance program
  9. Agency provided life insurance and short-term disability policies
  10. Retirement plans (401k and Roth)
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