Performance Improvement Analyst

YOU were meant for Hopkins.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Generous Paid Time Off
• Tuition Reimbursement
• Affordable and comprehensive benefits package

Hours:

40 Hours (Full Time)

Day Shift

Free parking

Will work onsite 1-2 days per week

The Supply Chain Performance Improvement Analyst is responsible for the assessment, identification and implementation of performance improvement opportunities related to the end-to-end supply chain for the Johns Hopkins Health System. The position will leverage project management skills and software to assess and achieve implementation goals associated with identified opportunities. The position will be responsible for the development of scope and the identification of sequential steps to implement and achieve desired performance improvement opportunities.

The position will also be accountable for the development of cost benefit analyses for identified opportunities by leveraging analytical and communication skills, including but not limited to statistical analyses, market research of operational benchmarks and engagement with industry thought leaders to identify and develop key performance indicators (KPI's) to measure impact of implemented performance improvement measures. The position will be held accountable for the development of timelines and achievement of implementation dates by leveraging project planning software including Microsoft Project, JIRA and Smartsheet. From time to time, the position may also be responsible for completing and maintaining routine activities for the department including support of Procurement, Sourcing and Logistics & Distribution activity.

Location:

Johns Hopkins Health System

3910 Keswick Road

Baltimore, MD 21211

Knowledge:

• An intermediate level of knowledge in spreadsheet, database, word processing, presentation, diagramming, and project management software is required.
• A basic knowledge of and/or experience in clinical or health operations is preferred.
• An understanding of basic supply chain principles associated with logistics, procurement and sourcing is preferred.
• A basic knowledge of finance, operations, statistical modeling, and industry benchmarking solutions, process improvement and project management is beneficial.

Skills:

• A professional level of oral, written, and interpersonal communication skills to interface with staff at all levels of the organization.
• Complete assessments of current state operations and develop targeted performance improvement opportunities designed to increase end-to-end operating efficiencies and/or improve customer engagement across the organization
• Develop presentation material and communication plans and associated communication materials to drive a project to successful completion,
• Utilize project management software in Microsoft Project, JIRA and Smartsheet to effectively document and track implementation of performance improvement opportunities
• analyze, compile, manipulate, and interpret data from multiple sources through use of Microsoft Excel or Tableau dashboards
• Synthesize data and observational inputs in a manner that frames performance improvement opportunities, benefits from implementation of those opportunities and resources required to achieve implementation that are easily interpretable by stakeholders and executive leadership
• Engage with cross-functional teams to develop project steps associated with implementation to determine timelines to drive effective implementation of project

Education:

Bachelor's degree from an accredited university is required. Master's degree in Business, Health Administration or another relevant field is preferred.

Work Experience:

Applicants must have at least two years of work experience or residency/externship experience in Supply Chain or healthcare related field.

OR applicants with a Master's Degree (MBA, MPH, MHA) must have at least one year of work experience in Supply Chain or healthcare related field

License/Certifications:

None required. Completion or certification of Project Management Professional (PMP), Six Sigma, Lean, or similar training preferred. Membership in professional societies associated with healthcare supply chain are preferred.