Administrative Manager

The Wisconsin State Laboratory of Hygiene (WSLH) is the state's public and environmental health laboratory. As part of the University of Wisconsin-Madison, the WSLH is committed to exploring new ideas which benefit the state, the nation and the world. Clinical laboratories at the WSLH are certified through the Clinical Laboratory Improvement Act (CLIA), and accredited by the College of American Pathologists (CAP). The WSLH Newborn Screening (NBS) laboratory performs testing to identify congenital disorders in newborns as part of Wisconsin's Newborn Screening Program. The Newborn Screening (NBS) Laboratory has an exciting fast-paced full time public health opportunity for an Administrative Manager.

This position supervises a minimum of six Medical Program Associates, overseeing various pre-analytic and post-analytic tasks in support of the Newborn Screening Program. In addition, this position will carry out key quality assurance tasks for the Newborn Screening Program including customer service, and data compilation and management. This position performs under general supervision and reports to the Newborn Screening Administrative Director. This position works collaboratively with other professionals in the program, and is a participative member of the Newborn Screening Leadership Team. The individual in this position is expected to model and use the tools and principles of quality assurance in their daily work, demonstrate exceptional professionalism, and maintain effective professional relationships with all WSLH staff and customers. This person must be proficient in using effective team skills to assure efficient operation of the NBS Laboratory. Participation in continuous learning through professional development activities is also expected.

This position will be 100% on-site at the WSLH location at 465 Henry Mall, Madison, WI. This position works Monday - Friday 8:00 AM - 4:30 PM and must be available weekends and holidays.

This position will supervise 6 employees.

Knowledge and Skills:

Knowledge of supervisory workplace principles, practices and procedures.
Knowledge of leadership styles and techniques.
Knowledge of writing Standard Operating Procedures.
Knowledge of effective techniques for teaching and training.
Knowledge of creating and modifying laboratory departmental budgets.
Knowledge of clinical test costing methods.
Knowledge of effective team, communication, and leadership skills.
Knowledge of Quality Control (QC), Quality Assurance (QA), and Quality Improvement (QI).
Knowledge of principles and practices of clinical, reference, or public health laboratory.
Knowledge of laboratory biosafety practices.

Knowledge of HIPAA compliance.

Knowledge of clinical laboratory regulatory compliance.
Proficient in Microsoft Office Suite applications.
Experience with data sets, data compilation, statistics, calculations, graphs.
Ability to demonstrate exceptional customer service.
Ability to demonstrates effective interpersonal skills.

• Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement - 20%

• Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures - 20%

• Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies - 20%

• Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications - 15%

• May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees - 25%

WSLH - Disease Prevention Division - Newborn Screening

Minimum Annual Salary: $70,000/year
Actual Salary to be determined upon hire.

A bachelor's degree in a chemical, physical, biological or clinical laboratory science, or medical technology from an accredited institution, is required. Applicants must meet CLIA Laboratory Testing Personnel, High Complexity Testing qualifications. An official (or copy of an official) transcript will be required prior to an offer of employment. For degrees earned outside of the United States, proof of qualification equivalency by a nationally recognized organization such as the National Association Credential Evaluation Services, Inc. (NACES) (http://www.naces.org) or the Association of International Credential Evaluators, Inc. is required. The candidate is responsible for all expenses related to acquiring and providing proof of qualifications.

Experience using a Laboratory Information System.

Five years of clinical laboratory experience.
Two years prior supervisory experience.

Experience with EPIC Beaker.

Additional Information:
WSLH does not sponsor work visas at the time of hire or anytime during employment for this position. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9.

A visual color screening test is required prior to an offer of employment.

As defined by the Americans with Disabilities Act, the employee must be able to perform the essential job functions as outlined in the position description with or without a reasonable accommodation.

If you have questions, you may email kelsey.bailey@slh.wisc.edu

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.