New

Senior Technical Coach

Zoro Tools
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Illinois, Lake Forest
Jun 17, 2025
Work Location Type:Hybrid About Grainger: W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers customers access to more than 14 million products, andMonotaRO.comoffers more than 24 million products. For more information, visitwww.grainger.com. Compensation: The anticipated base pay compensation range for this position is$111,500.00 to$185,800.00. Rewards and Benefits: With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including: Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. For additional information and details regarding Grainger's benefits, please click on the link below: https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Position Details: Are you passionate about scaling engineering excellence and enabling teams to build faster, better, and more reliably? As a Staff Software Engineer in our Engineering Effectiveness team, you'll be a key player in shaping Grainger's engineering culture. You'll partner with teams to improve delivery speed and quality, promote sustainable practices, and influence both product and platform decisions across the engineering landscape. This role is designed for engineers who thrive on elevating others. You'll lead by example, help reduce complexity, and introduce smarter defaults that improve how our teams design, build, and ship software every day. You Will: Collaborate with Product Engineers across the organization to understand and remove friction in the development experience. Help engineering teams align on best practices, architectural tradeoffs, and technical priorities that accelerate delivery and reduce long-term cost. Design and deliver impactful consulting sessions and immersive 'dojo' experiences to enable product teams to self-solve and scale. Serve as a trusted technical partner through embedded engagements, guiding teams through all phases of the Software Development Lifecycle (SDLC). Influence upstream teams like SRE, Security, and Core Engineering to build shared services that support safer and more resilient delivery. Influence Engineering Effectiveness teams -Delivery Insights, Core Engineering, Developer Experience (DevEx), and AI Enablement-to shape strategy and capability roadmaps. Mentor engineers across teams, supporting their growth not just in technical skills, but also in navigating ambiguity, driving influence, and scaling their impact. Promote continuous improvement by identifying and leading improvements to processes, tooling, and collaboration models that uplift the engineering organization. You Have: 6+ years of experience in software engineering within large, distributed environments and across multiple teams. Deep empathy for developers and a strong passion for pair programming, coaching, and building inclusive, collaborative team cultures. Full stack engineering experience, with a strong emphasis on Java, React, and NextJS. Practical experience building, deploying, and operating containerized workloads (Docker / Kubernetes), APIs, and microservices at scale. Cloud exposure across UI, API, and CLI (AWS / GCP / Azure). Hands-on experience implementing Infrastructure as Code (e.g., Terraform, Ansible) and CI/CD pipelines aligned to DevOps best practices. Knowledge of cloud-native, event-driven architectures and operational patterns (e.g., Kafka, AWS SQS). Familiarity with observability and monitoring tools such as DataDog, OTEL, Dynatrace, and Splunk. Experience with DevOps and collaboration tools including GitHub, Jira, Confluence, Bitbucket, and Bamboo. A growth mindset and commitment to learning; comfortable with experimentation and evolving engineering practices. Bachelor's degree in Engineering, Computer Science, Information Technology, or a related discipline-or equivalent work experience. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.