Sustainability Coordinator

Key responsibilities include:

• Provide waste program coordination support across client portfolios in alignment with landfill diversion targets, KPIs, and CPIs

• Support sustainable operations team and cross-functional teams in waste program strategy development and execution

• Collaborate with internal team members and clients to implement on-the-ground waste initiatives that meet or exceed expectations

• Demonstrate subject matter expertise in waste stewardship and circular economy across various industries including commercial properties, industrial, manufacturing, technology, life sciences, healthcare, and public sector

• Present qualitative and quantitative results of waste program initiatives utilizing complex data sets for program reviews, MBRs, and QBRs

• Develop and lead multiple waste initiatives with high quality and professionalism, adhering to project timelines, budgets, milestones, and deliverables

• Draft comprehensive waste-related reporting, trainings, playbooks, policies, education tools, and engagement activities

• Lead the development of waste baselines and support the development/refinement of waste management policies and procedures

• Oversee team members for desktop and field projects including waste assessments, sustainability program audits, and gap analyses

• Conduct forensic waste audits and identify opportunities for upstream and downstream landfill diversion

• Coordinate procurement and deployment of waste program resources including centralized bins, signage, and vendor management

• Perform due diligence in vetting potential vendors and other value-added market offerings for waste management

• Support assessment of opportunities for service level optimization and right-sizing of waste assets, leveraging technology where viable

• Partner with stakeholders to determine viable upstream opportunities for waste reduction, such as in Procurement

• Address topics such as Scope 3 emissions and embodied carbon as they relate to waste

• Maintain understanding of current waste-related regulations, legislation, and reporting requirements at local, state, federal, and global levels

• Monitor financial performance of waste initiatives and work with teams to improve performance using data

• Support the development of program/project budgets for certifications, program expansions, and other services

• Support innovative strategies including zero waste certifications, reverse logistics, vendor takebacks, and donation/reuse models

• Support the pursuit of Zero Waste certifications as applicable

• Optimize relationships with utility, municipal, and technology partners to improve performance and reduce program costs

• Ensure programs comply with all contracts, laws, rules, and regulations governing program activities

• Travel locally across portfolio to support program requirements and initiatives

• Establish strong working relationships across workstreams to deliver against targets

• Network cross-functionally with other service lines (technology, finance, projects, IFM, procurement) to elevate sustainability objectives

• Manage changes in partnership with stakeholders that may impact waste program objectives

• Track and communicate success stories to ensure awareness and engagement with sustainability programs

• Demonstrate innovative thinking and proactive management in service delivery

• Provide subject matter expertise for program components and content development related to waste management

• Provide guidance, oversight and responsibility to ensure quality and accuracy of timely delivery of waste Data Analyst team members (CORE Team) with the following scopes:

• Managing waste data gathering from a wide range of sources

• Maintain completeness and accuracy of waste data, property data, etc. in databases to ensure consistency and accuracy of reporting

• Resolve account issues by working with waste companies, vendors and/or internal JLL counterparts/divisions to identify appropriate resolutions

• Reporting - generate site and portfolio report from data management systems regarding waste disposal and diversion (unregulated and regulated waste, as applicable) and projected diversion and disposal based on identified opportunities

• Analyze properties within client portfolio for trends and anomalies and opportunities in waste consumption and disposal and provide variance analysis reporting

• Analyze and provide consistent and thorough QA/QC of waste, recycling and composting data

Every day is different, and in all these activities, we'd encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Requirements - Essential

• University degree, demonstrating subject matter expertise (e.g., Sustainability related degree; Environmental Engineer, etc.); LEED accreditation preferred

• TRUE Zero Waste Advisor accreditation strongly preferred. Familiarity with TRUE certification framework required.

• Demonstrated project management experience specific to successful achievement of zero waste certifications, including TRUE Zero Waste strongly preferred. Other zero waste certification experience/knowledge (such as UL) preferred

• Knowledge of CDP, GRI, SASB, TCFD, GHG Protocol, rating/ranking agencies, as well as general ESG knowledge

• Five plus years' experience in the sustainable operations and/or engineering of commercial buildings, with experience leading complex waste program(s)

• Strong operations experience in large multi-dimensional organization with focus on operations management, productivity, and embody a bias for action

• Strong data management experience, including experience and comfortability in developing and presenting consolidated reports to diverse audience, from operations to C-suite

• Strong experience specific to waste vendor systems, services, assets/equipment, and vendor management

• Strong understanding of the impacts and opportunities dictated by varied regional geographic infrastructure related to waste processing, waste-to-energy, organics, composting/digestion, material recovery facilities

• Passionate about working towards a sustainable future

• An excellent understanding of the key sustainability issues for corporate occupiers of real estate including, but not limited to: decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation

• Demonstrated experience in influencing cross-functional teams

• Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable

• Excellent ability to build relationships with clients and their internal teams

• Proven project management experience and excellent communication skills

• Attention to detail and accuracy in written and numeric work

• Ability to obtain buy-in and engagement from employees at all levels

• Proficient in using Microsoft Office Suite to combine and analyse data from various sources, and generate reports and graphics. Must be able to combine large volumes of data for consolidated reporting.

• Ability to perform data analysis and identify the gaps and trends in data

• Detail-oriented with excellent time management and follow-through.

• Ability to communicate effectively and provide detailed or brief explanation of the data analysis results

• Elevated understanding of waste and recycling fundamentals

• Comfortable developing accurate waste reporting and leading client-facing communications

• Comfortable presenting to large audiences across various levels or responsibility

• Elevated understanding of waste data and waste calculations, including landfill diversion metrics and waste baselines

• Familiarity with waste/sustainability related certification and benchmarking tools

Behavioural Competencies

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture

• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive

• Helps others - Builds relationships, actively collaborates, helps others succeed.

• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient

• Business first - Focuses on customers and clients, business/financial acumen, JLL first

• Inspire - Inspire others, creates vision and strategy, energizes others