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Human Resources Program Manager

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
United States, Arizona, Tempe
2411 West 14th Street (Show on map)
Jun 14, 2025


Human Resources Program Manager

Job ID: 321462
Location: Rio Salado Community College
Full/Part Time:
Regular/Temporary: Regular

Hiring Salary Range

$78,828.00 - $102,476.00/annually, DOE

Grade

120

Work Schedule

The standard work schedule will be Monday - Friday 8:00am - 5:00pm during the Academic Year.

7:00am - 6:00pm during the Summer Months

This position offers remote work allowing employees a combination of onsite and work from home options. The expected remote work schedule for this position is determined by the needs of the department.

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

* Nationwide Medical, Dental, and Vision Coverage

* Paid Time Off: Vacation, Sick Leave, and Personal Time

* 20 Paid Observed Holidays

* Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage

* Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions

* Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)

* Tuition Reimbursement for employees and dependents

* Annual Professional Development Funding

* Flexible Work Schedules

Employee Health & Wellness Programs:

* District-Wide Wellness Program with Workshops and Webinars

* Monthly Health & Wellness Calendar and Newsletter

* Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs

* Employee Assistance Program (EAP)

* Sight-On-Site Eye Care Services

* Mobile On-Site Mammography Screenings

* Pre-Retirement Planning Events

* Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

The Program Manager of Employee Relations (ER) will serve as the primary point of contact for the college on employee-related matters, including policy compliance, conflict resolution, training, counseling, ADA accommodations, leave, performance management, and related documentation. The manager will keep the Associate Vice President of Administrative Services informed of employee concerns and oversee the implementation of employee relations programs.

Essential Functions

50% - Provides strategic oversight of the college's ER program. This includes ensuring alignment with institutional goals and compliance with federal, state, and local employment laws, such as FLSA, FMLA, ADA, and EEOC regulations.
  • Policy Compliance: Maintains knowledge of employment regulations and internal policies to ensure institutional compliance. Provides guidance to supervisors and managers on appropriately applying policies across various employment situations.
  • Inquiries and Guidance: Investigates employee concerns and complaints to ensure adherence to organizational policies and applicable laws (e.g., ADA, FMLA, policy violations). Offers support and consultation to both employees and managers on matters related to performance, workplace behavior, and disciplinary procedures.
  • Accommodation and Leave: Coordinates reasonable accommodation and the interactive process requests in accordance with the Americans with Disabilities Act (ADA) and other relevant laws. Works closely with staff and supervisors to manage leave requests and partners with the District office to ensure timely processing. Verifies that required documentation is submitted before an employee resumes work.
  • Disciplinary Matters: Advises on employee discipline, terminations, and performance-related concerns to promote consistent and equitable practices. Ensures timely and accurate completion of disciplinary documentation.
  • Reporting and Documentation: Oversees the accurate tracking and maintenance of employee relations case files, including investigations and resolutions. Compiles and analyzes reports on trends, recommendations, and outcomes, ensuring decisions are data-informed.
  • Conflict Resolution: Supports the resolution of workplace issues by fostering open communication and contributing to a respectful, collaborative environment. Focuses on both individual and collective relationships in the workplace to promote business outcomes and contribute to employees' wellbeing.
  • Training: Designs and facilitates training sessions for all staff on topics related to employee relations, including compliance, conflict resolution, and performance management.
  • Collaboration: Collaborates with employees, supervisors, and cross-functional partners to implement ER programs and resolve complex issues through timely, objective, and well- documented processes.
    30% - Collaborates closely with the Associate Vice President of Administrative Services to ensure effective communication and oversight of employee relations matters. Supports both responsive and proactive strategies to promote employee engagement, accountability, and a positive workplace culture. Reviews and interprets employee relations data to identify trends and organizational risks, recommending strategic interventions such as training, policy revisions, and process improvements. Contributes to college-wide planning by developing and aligning employee relations goals with institutional priorities. Directly supervises one support staff member, providing clear direction, performance feedback, training, and opportunities for professional growth.
    20% - Provides support for new hire orientation and participates in college-wide meetings, team events, and other institutional functions to enhance the visibility and integration of employee relations efforts. Coordinates with the support staff member to ensure the logistical and administrative needs of employee relations programs and events are met efficiently and professionally. Assists in aligning these activities with broader college initiatives to reinforce a cohesive and supportive work environment.

    Minimum Qualifications

    Bachelor's degree from a regionally accredited institution and five (5) years of work experience in human resources which includes at least two (2) years of experience in a lead or supervisory role.

    Note: A bachelor's degree in any discipline from a regionally accredited institution and a current human resources certification from SHRM, or a similar certifying organization, or an undergraduate or graduate certificate in a human resources discipline from a regionally accredited institution, may substitute for the bachelor's degree in a related discipline as indicated above.

    Desired Qualifications

    A. Three (3) or more years of experience in interpreting and applying employment laws and policies in complex workplace situations involving ADA, FMLA, Title VII, and other regulatory frameworks, with a focus on balancing compliance and organizational goals. Experience navigating nuanced employee relations scenarios involving ADA, FMLA, Title VII, and other regulatory frameworks, with a focus on balancing compliance and organizational goals.
    B. Three (3) or more years of experience in analyzing and reporting HR/ER metrics to inform strategic decisions using HRIS systems and data tools to track employee relations cases, identify trends, and prepare reports that support continuous improvement and risk mitigation efforts.
    C. Three (3) or more years of experience facilitating high-stakes employee conversations and restorative practices such as conflict resolution, accommodation needs, or disciplinary actions-while maintaining fairness, documentation integrity, and trust across all parties involved.
    D. Three (3) or more years of experience in developing and delivering comprehensive training and professional learning on key topics such as performance management, conflict resolution, policy compliance, and workplace expectations.
    E. Three (3) or more years of experience collaborating across departments and with senior leadership to implement employee relations strategies and align programs with institutional priorities.

    Special Working Conditions

    May be required to work at multiple sites or locations; may require viewing a computer screen for long periods; May be required to lift or carry up to 25 lbs.

    How to Apply

    Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.

    Additional materials will not be accepted after the job posting has closed.

    Missing materials or incomplete employment history will not be considered.

    Please ensure your materials clearly provide the following information.
    • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
    • Indicate whether former or current employment is Full-Time or;
    • Part-Time employment (must include number of hours worked)
    • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
    • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.


    Posting Close Date

    Open until filled

    First Review June 23rd, 2025

    Applications received after the review date may not be screened

    EEO, Title IX, & Clery Act

    Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

    Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

    The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado Title IX/504 Coordinator is O. Tafari Osayande, o.tafari.osayande@riosaldo.edu, 480-517-8196.

    The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

    To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321462&PostingSeq=1

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