Learning/Development Spec

The Learning/Development Specialist position designs, develops, evaluates, delivers, and implements team member trainings that promotes agency mission and enhances the outcomes of persons centered supports. This position is responsible for new hire onboarding, team member technical training and leadership development training, and performing various administrative duties. These duties support team members to stay within compliance on their training and it assists with the Learning Management System and all records contained within the system.

Duties/Responsibilities:

• Communicate and promote Penn-Mar's culture focusing on the connection to the agency mission and person-centered service delivery.
• Provide and deliver a centralized onboarding new hire orientation.
• Including oversee coordination of new hire training logistics and execution.
• Maintain a connection to new team members through various initiatives post-orientation.
• Provide and deliver various leadership development training programs.
• Coordinate and deliver state-mandated trainings and elective trainings including but not limited to:
  
  
  
  • Mandt
  • CPR/ First Aid / AED
  • Mandatory Abuse
  • Professionalism
  • Introduction to Autism
  • Relationships & Trauma
  • Person-Centered Supports
  • Other trainings TBD
  
  
  
  
• Perform administrative duties including:
  
  
  
  • Oversight of partnership platform training records for Mandt and CPR/First Aid
  • Oversight of adjunct trainers for Mandt and CPR/First Aid, other courses as appropriate
  • Customer service requests
  • Administer training documentation into appropriate systems (DocStar, Office 365, UKG) to ensure team member training transcripts are maintained.
  • Design L&D Training calendar
  • Purchase training materials and oversee billing and invoicing for internal and external L&D purchases.
  • Other duties as assigned.
  
  
  
  

Certified Trainer:

• Maintain certification to train required training for Maryland DDA and Pennsylvania DPW/ODP and Penn- Mar specific trainings.
  o Mandt
  o CPR/ First Aid / AED
  o Mandatory Abuse
  o Professionalism
  o Introduction to Autism
  o Relationships & Trauma
  o Person-Centered Supports
  o Other trainings TBD

Education/Experience:

• Associate degree required; Bachelor's degree preferred
• 2 years of training experience required, preferably in Human Services
• 2 years of administrative experience required, preferably in Human Resources
• Certification to Train preferred: Mandt, CPR/ First Aid, Mandatory Abuse training, Professionalism

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Detail-oriented with strong organizational and time management skills
• Problem-solving skills and the ability to multi-task with a results-oriented mindset
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Strong systems skills required (EXCEL, WORD, HRIS)
• Strong interpersonal, oral, and written communication skills

Work Conditions/ Physical Requirements:

• The position of Learning & Development Specialist role requires both daytime and evening availability with occasional weekend hours.
• Some trainings require significant physical exertion and stamina (e.g., MANDT).
• Setting up a training environment requires furniture rearrangement, which includes moving and/or lifting heavy tables, chairs, partitions, and other objects.
• Travel within the state is frequently required.
• Clerical duties, committee and administrative meetings and some training situations require that information encountered in those situations be treated confidentially.