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Vaccines Key Account Lead

Syneos Health/ inVentiv Health Commercial LLC
paid time off, sick time, 401(k)
United States, Maryland, Baltimore
Jun 13, 2025

Description

The ecosystem's Key Account Lead, or VKAL, is pivotal in most ecosystems, owning the B2B customer relationship in the largest and most complex healthcare delivery networks (IDN's, State CDC Awardees and similarly structured systems). The role of the VKAL is to engage C/D level clinical & non-clinical stakeholders within large health systems to understand unique customer needs/priorities and to deliver a customized value proposition. The VKAL must possess strong customer engagement skills, knowledge of healthcare contracting, knowledge of IDN decision making and the ability to work across a complex group of internal and external stakeholders.

Details:
  • Work within a local ecosystem team as the account owner for large, prioritized Health System (or similarly structured) customers, delivering a full value proposition (Clinical, Financial, Organizational) to C/D-suite level clinical & non-clinical stakeholders.
  • Responsible for gaining a deep understanding of customer needs to customize and enhance the value proposition within the Health System.
  • Identify alternative value proposition scenarios that will differentiate Vaccine products to ensure access to vaccines for appropriate patients.
  • Coordinate pull-through initiatives with other ecosystem team members, including Adult and Pediatric Immunization Specialists.
  • Build and maintain matrix partnerships to ensure seamless coordination and communication across all aspects of the customer relationship, including medical and market access.
  • Coordinate communication across sectors/business units to maximize business opportunities.
  • Embed and grow "Mastering Customer Engagement" principles, Business Improvement and Strategic Account Plans.
  • Establish a consultative relationship on business issues with respective overlapping teams.
  • Provide lateral leadership and foster teamwork to generate access for Vaccines in a highly complex, dynamic environment.
  • Develop and implement business reviews with top accounts, including contract options/performance, diagnosis, and presentation of additional value-added terms or offers through an approved technology platform.
  • Deliver effective coaching to aid the local vaccine ecosystem lead (VEL) in continuous business acumen and vaccine portfolio growth.
Basic Qualifications:
  • Bachelor's Degree
  • Previous vaccines sales experience
  • Must possess a combined minimum of 5 years of the following: Pharmaceutical Sales, Pharmaceutical Marketing, Payer and/or Business Development Experience
  • Valid driver's license
  • Travel Required: Up to 40% (based on specific geography size)
Preferred Qualifications:
  • Master's Degree - business, public health, hospital administration or similar field a plus.
  • Deep knowledge of contracting in the healthcare industry.
  • Expertise in the vaccines marketplace and competitive portfolios and customers.
  • Deep knowledge of the Health Systems business model, organizational structure, key stakeholder roles and decision-making processes (P&T, formulary, etc.).
  • Experience calling on C/D level within large, complex healthcare delivery networks (IDN's and similarly structured systems).
  • Experience with lateral leadership in a highly matrixed organization.
  • Solid strategic aptitude, advanced business acumen.
  • Demonstrated ability to develop and execute local level business and strategic account plans.
  • Strong communication, presentation (live and remote) & influencing skills.

The annual base salary for this position ranges from $185,000 to $200,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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