About Us
UNS Energy Corporation, headquartered in Tucson, Arizona, is a subsidiary of Fortis Inc., the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.
We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP's case, since the 1890s. We're building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.
Your Employer of Choice
Our culture is rooted in shared core values that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.
We create opportunities for employees to thrive through:
- Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.
- Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.
- Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match and additional non-discretionary employer contribution, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.
Hear from some of our employees, here and here.
Job Description - Program Manager I, II or Sr
JOB POSTING
Position Title: |
Program Manager, I, II, Senior |
Business Reporting Unit: |
Customer Programs and Services |
FLSA Status: |
Non-exempt (I) Exempt (II and Sr) |
Level: |
Non-Manager |
EEOC Category: |
Professionals (I and II) First-Mid level officials (Sr) |
EEOC Job Group |
SVC Consultants (I and II) Team Leaders (Sr) |
Does this position involve transmission and/or marketing functions? - TRM, MKT, or N/A |
N/A |
CIP status - Cyber, Physical, Both or Neither (Select one) |
Neither |
Job Code |
KG071 (I) KG040 (II) KG 110 (Sr) |
Safety Sensitive: |
Yes |
Last Business Unit Review |
3/14/2025 |
Position Description:
The Program Manager I, II, and Senior will provide overall program management for Energy Programs (e.g. Customer Solar Interconnection Process and Customer Energy Optimization Programs) offered by Tucson Electric Power (TEP), UniSource Electric (UNSE) and UniSource Gas (UNSG). This includes daily oversight of support staff (e.g. Technical Specialists and Program Coordinators) for program implementation and reporting. The Program Manager will be responsible for management of program goals related to Energy Programs including participation, energy savings, budgets, reporting, and identification of program changes that are necessary The Program Manager will also provide guidance and work with Corporate Communications for mass media campaigns including internet, social media, television, radio, and print as well as being a speaker at various community special events.
Position-Related Responsibilities:
Provides overall promotion, leadership, and management for Energy Programs.
Manages and directs vendors, installers and implementation contractors related to Energy Programs.
Responsible for annual third party evaluations of Energy Programs.
Assists with the planning, development, prioritization and management of Energy Programs to ensure goals and milestones are met.
Promotes Energy Programs for UNSE, UNSG and TEP to existing customers and developers. Gains commitment from the customers to participate in available programs. Negotiates and develops written contracts for participants as necessary.
Manages tracking of incentive payments and program savings.
Develops and manages use of pricing and accounting methods to assure cost recovery for Energy Programs. Assists with process development and manages monthly SOX compliance reports as required for Energy Programs.
Works closely with other Program Managers, Program Coordinators and Technical Specialists to coordinate efforts and achieve additional energy savings.
Ensures support staff is accurately maintaining customer contracts and credit tracking for Energy Programs.
Works closely with outside contractors, installers and other key industry partners to develop appropriate strategies to meet goals for participation in Energy Programs.
Prepares analytical reports to measure the success of Energy Programs and adjusts as necessary.
Provide regular reports to the Director, or Manager on the status of Energy Programs.
Identifies opportunities and develops broad-based partnerships with diverse stakeholders (e.g. local governments, business organizations, nonprofit organizations, etc.) who may be integral to program delivery.
Responds to questions from regulatory agencies such as the Arizona Corporation Commission related to Energy Program.
Effectively and clearly communicates with management, peers, and stakeholders regarding marketing and implementation of Energy Programs.
Assists in the preparation of annual reports, semi-annual reports and annual implementation plans and provides testimony for regulatory purposes on energy efficiency activities, renewable activities, Tariff reporting, Distributed Generation Interconnection Rules reporting or any other required regulatory reporting.
Travels regularly to local, regional and/or national meetings, conferences and workshops to stay current on best practices in conservation, demand side management, demand response and renewable energy.
Performs other assignments as requested by Management in support of renewable and energy efficiency programs offered by TEP, UNSE and UNSG. This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.
Working understanding of Demand Side Management (DSM) and Energy Efficiency (EE) programs and plans to include implementation and development of operational processes and best practices for programs. Oversees administrative aspects of assigned programs including program design, data savings analysis, customer enrollments, budget, and timely and accurate incentive payments and reporting.
Working understanding and knowledge of the Renewable Energy Performance Based Incentive (PBI) Program and provides support to the program and program participants in both residential and small commercial.
Working understanding and knowledge of DGIR Rules to include the ability to assist with technical support for renewable energy programs and projects.
Knowledge of residential / commercial renewable energy programs and the front-end processing of DG applications.
* Direct and assist with UNSE Utility Scale Renewables O&M, contract management, and budget management.
* Meet with Key Accounts interested in renewable energy and provide support for Customer Care and Remittance and Business Development team.
* Approve invoices as a PO requestor submit change order request and process payments as a PO preparer
* Works with Procurement, Legal and IT to ensure emerging technologies integrated into new program offerings adhere to data and consumer privacy laws.
* Ensures annual and bi-annual internal and external audits are executed on Energy Programs.
* Analyzes business process to ensure a high level of customer service to both external and internal stakeholders.
* Leads planning of updates and changes to the workflow, customer communications, etc. by working with Stakeholders, Program Managers, Program Coordinators, Technical Specialists, and/or meeting with Arizona utilities.
* Collaborates with other departments and stakeholder groups on programs to include moving forward departmental initiatives tied to the customer experience and to create and implement training.
* Actively engage community partners to leverage program offerings. Attend Council meetings and conduct presentations to discuss new DSM or Renewable Energy projects to communities.
* Liaison with solar installation company owners and managers to improve effectiveness of the customer interconnection journey and resolve important concerns..
Qualifications:
(Equivalent combination of education and experience will be considered.)
Level |
Job Description |
Minimum Qualifications |
Preferred Qualifications |
Program Manager I |
Individual will have input in department decisions with primary responsibility for small to medium projects as the project manager. May have several projects or studies assigned at the same time. Will provide support to Management of Energy Programs and coordination of more complex projects. |
Requires undergraduate degree in related field or four or more years professional experience as an Engineer or Project Manager or and equivalent combination of education and experience.. Must have the ability to manage a variety of tasks simultaneously. Must be comfortable with technology and be able to produce reports and dashboards to effectively communicate ideas and results. |
Demonstrates initiative and excels in time management, consistently meeting deadlines for all tasks.. Ability to communicate effectively with diverse groups across functional business areas. |
Program Manager II |
Individual may oversee and communicate project status of the Energy Programs department staff to Management. Will have primary responsibility for medium to large projects as the project manager. May have several projects or studies assigned at the same time. Will work with Management to coordinate more complex projects and will lead cross functional teams in other departments as required, such as Corporate Communications, and Information Services. Will meet with other companies or organizations regarding program management and ensure the Company is appropriately represented. |
Minimum qualification of Program Manager I plus 3-5 years of previous experience developing, designing and successfully administering Energy Programs or an equivalent combination of education and experience. Must possess the business acumen necessary to make informed decisions in a range of business-related domains, including operations, strategy, and ethics. In addition to having a deep understanding of the workplace, must possess the ability to apply that knowledge in a meaningful and productive way. Ability to perform cost savings analyses and data analyses. Will work with Manager to coordinate more complex projects with internal departments, outside contractors, and stakeholders. |
Works independently with a thorough understanding of project details. Demonstrates excellent time management, technical expertise, and economic awareness in all assignments. Strong leadership skills. Certification appropriate to job function. Certifications to include Home Energy Rater, Building Performance Institute (BPI), or Engineer-in-training (EIT). |
Senior Program Manager |
A top-level individual contributor who will oversee and communicate project status of the department staff to Management. Manages related team efforts and resources to achieve objectives. Provides oversight, guidance and resources for the day-to-day work of department staff. Assist and support Management in employee development and performance for the department staff. He or she may be assigned projects of any size or complexity as the project manager. Will work with the Management to coordinate more complex projects and will lead cross functional teams in with other departments as required, such as Corporate Communications, Information Services. Program Manager will be the primary source of training for the department and will share information openly. Will meet with other companies or organizations regarding program management and ensure the Company is appropriately represented. |
Minimum qualifications of Program Manager II plus 4-8 years of previous experience developing, designing and successfully administering Energy Programs or an equivalent combination of education and experience. Proficient in all aspects of time management, project organization, and technical analysis. Demonstrates strong leadership and interpersonal skills and supports all decision making with superior technical knowledge and economic analysis. Demonstrates a thorough understanding of all project aspects. |
Advanced degree preferred Independently makes decisions without needing guidance or supervision for technical or project management tasks. Advanced certification appropriate to job function. Certifications to include Certified Energy Manager (CEM), Professional Engineer (PE), LEEP AP or Project Management Professional (PMP). |
All employees are expected and required to adhere to the Company Code of Ethics and Principles of Conduct.
Open until filled
Pay Rate: DOE
All job offers are contingent on successful completion of a pre-employment drug screen and background check.
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UNS Electric
life insurance, tuition assistance, 401(k)
Jun 13, 2025