Assistant Manager / Grading

Starting Pay:

Position Description:

Assists with the daily oversight, leadership and achievement of results for Salvage Grading. Aids with directing all aspects of operations, leading the team and driving business for both short- and long-term success. Responsible for maintaining reports, providing feedback and aiding with the development of Team Members for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities.

Essential Duties and Responsibilities:

• Assists with executing department operations plan to achieve targeted growth in daily, monthly, quarterly and yearly goals for revenue and production.
• Monitors product levels daily to achieve bottom line.
• Ensures payroll costs and operating costs are managed to budget.
• Develops and maintains production efficiencies to increase production while maintaining expenses and revenue goals.
• Provides feedback and training to team, as needed, to ensure quality standards and daily goals are met.
• Maintains positive and professional working relationships with peers, Team Members and customers to ensure effective operations of Salvage Grading.
• Works to de-escalate customer and Team Member situations while finding an appropriate solution.
• Coordinates and effectively communicates with various GCNA divisions to ensure customer, Team Member, and department needs are met.
• Implements and maintains procedures to maximize efficiencies in production, sales and customer service, with a focus on continuous improvement.
• Ensures timeliness and accuracy of all required reports and administrative duties.
• Leads and makes decisions on the day-to-day operations of the department to include determining what product should be sorted based on product levels and customer requests.
• Ensures that Team Members are operating per company standards and procedures relating to security, health and safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
• Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures and regulations.
• Builds a high-performing team to maximize donated goods.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Plays critical role in driving company culture change efforts and change management processes.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.
  

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma or GED required
• 2+ years' supervisory experience required
• Demonstrates ability to lead, coach, train and motivate others
• Proficient in Microsoft Office Suite
• Ability to pass a background check and drug screen, where applicable for position
• Ability to speak and read English proficiently
  

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.