Production Supervisor - Audio Visual, Event Technology

Production Supervisor

$29.89 - 37.10/hr.

Company Overview:

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary:

The Production Supervisor is responsible for overseeing the technical and operational aspects of events, including setup, operation, and strike of audio-visual (AV) equipment. This role requires working closely with Project Managers, Directors, and clients to ensure seamless event execution, from initial design to completion. The Production Supervisor will supervise AV staff, manage client relationships, maintain equipment, and provide technical expertise to ensure a successful event experience.

Essential Functions:

* Lead and direct the setup, operation, and breakdown of AV equipment for events, ensuring client

specifications and technical standards are met.

* Function as a liaison between clients, venue management, and AV staff, ensuring clear

communication and satisfaction throughout the event process.

* Oversee the technical specifications of events, including determining equipment needs,

coordinating logistics, and ensuring proper use and maintenance of AV equipment.

* Manage and mentor AV employees and freelancers, ensuring high performance and adherence

to company standards.

* Supervise and coordinate labor resources, ensuring that events are staffed appropriately and

within budget.

* Monitor and troubleshoot AV systems during live events to ensure smooth operation.

* Manage client communication, including pre-event consultations, on-site support, and post-event follow-up to ensure satisfaction and success.

* Assist with invoicing, reviewing orders with clients, and managing billing processes, as

necessary.

* Ensure compliance with safety and security protocols during all event operations.

* Perform other duties as assigned.

Education & Experience:

* Two (2) to three (3) years' experience in the audio visual and/or hospitality industry, with

advanced knowledge of AV equipment and live event production.

* Strong technical aptitude and experience in a live event, theatrical, or similar environment.

Required Skills & Knowledge:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

* Strong technical aptitude. Strong technical skills in audio, video, lighting, and AV systems, with

the ability to train and mentor staff.

* Strong inter-personal skills

* Strong team player orientation

* Excellent planning, organizational, and communication skills, with a customer-focused mindset.

* Proficiency in computers, Microsoft Office, and AV control systems.

* Ability to lift 50 pounds and perform physical tasks as required for event setups.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

• Generous time off with PTO, holidays and sick/personal days
• 401k with a contribution match
• Insurances; health, vision, dental and more

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.