Manager, Commercial Learning and Development Technology and Innovation

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our 'people first' philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world's oldest enemy: disease.

The Commercial Learning and Development, Technology and Innovation Manager will build strategies for learning innovation and deploy the technical requirements for innovative learning deliverables. They will develop training and microlearning courses to support the commercial trainers and sales staff with product launches, POA/NSM meetings, and business initiatives. They will create customer e-learning using knowledge of Scorm, xAPI, and programming to enhance knowledge transfer, learner satisfaction, and data-based training. By leveraging advanced technologies including genAI and custom-coded solutions we will be able to develop immersive, interactive e-learning courses that drive measurable knowledge retention and engagement.

The role will include the review of existing LMS capabilities, selection of (if needed), and administration of an LMS that ensures training is delivered, tracked, and reported to ensure business priorities are met and exceeded. They will design, implement, and optimize a connected learning ecosystem. This will include the LMS administration, integration, analytics, and automated reporting to continuously evaluate training effectiveness and drive improvements based on KPI's and learner data. They will design a central repository of training assets, ensuring content is current, compliant, and easily accessible for on-demand learning and rapid upskilling. Also, they will establish governance protocols to ensure materials are periodically reviewed and up to date.

With Ferring, you will be joining a recognized leader, identified as one of "The World's Most Innovative Companies" by Fast Company, and honored by Fortune with inclusion on its "Change the World List," for addressing society's unmet needs. Ferring US is also Great Places to Work Certified, distinguishing it as one of the best companies to work for in the country.

Responsibilities:

• Develop training and microlearning courses to support sales and KAMs for new hire, POA, NSM, and product launch training.

• Identify and assess the current technologies being used and make strategic recommendations as to what should be continued, what can be improved and how to drive performance improvement.

• Work with Sr Director, Commercial Training to build a centralized repository of training assets, ensuring content is current, compliant, and easily accessible.

• Evaluate current LMS, determine the best path forward through alignment of content needs, training requirements and input from all appropriate sources.

• In collaboration with HR and team, drive technical onboarding solutions to integrate innovative digital tools and customize training experience, significantly reducing ramp-up times and enhancing new hire productivity. Provide support by evaluating business needs and identifying training and product solutions to fill skills and knowledge gaps.

• Collaborate with cross-functional teams to ensure training solutions directly support business growth, regulatory compliance, and market competitiveness.

Requirements:

• Bachelor's degree is required.

• 4+ years of experience within the learning Industry is preferred.

• Deep understanding of adult learning theory and instructional design methodologies

• Experience with and or knowledge of genAI, Scorm, xAPI, Articulate, Storyline, and Rise

• Demonstrated experience in assessing needs, building solutions, executing and measuring outcomes.

• Experience in developing training and micro learning courses

• Preferred experience with multimedia production and tools to include Camtasia, Audacity, Vyond, and Synthesia

• Experience with onboarding, selection, and administering Learning Management Systems required

• Experience with data and analytic dashboards preferred

• Excellent Microsoft Office Skills (i.e. Word, PowerPoint, Excel) are required.

• Candidate should have some knowledge or experience with Python, HTML, CSS, JavaScript, and API integration

• Effectively operate in an evolving complex and dynamic environment

• Strong communication skills, capable of translating complex technical concepts for diverse audiences

Ferring + you

At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. From working hours that respect your lifestyle, a culture that is welcoming and equitable, and the chance to work with the industry's most impressive people, these are just some of the ways we live our "People First" philosophy.

Our Compensation and Benefits

At Ferring, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $95,000 to $145,000, which is the reasonable estimate of the base compensation for this role. The actual amount paid may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, education and primary work location. Additional compensation for this role will be provided based on competitive annual incentive compensation targets in the form of an annual bonus - payouts are based on individual and company performance.

Benefits for this role include comprehensive healthcare (medical, dental, and vision) with a premium differential, inverse to base salary, to be paid by employees, a 401k plan and company match, short and long-term disability coverage, basic life insurance, wellness benefits, reimbursement for certain tuition expenses, sick time of 1 hour per 30 hours worked, vacation time for full time employees to accrue up to 120 hours in the first four (4) years of employment, and 160 hours in the fifth (5th) year of employment as well as 15 paid holidays per year. We are proud to offer paid parental leave subject to a minimum period of employment at Ferring.

Ferring is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.

Join our team and your voice will be heard, and your contributions will be valued. If you love to come up with new ways to make a positive difference and see them through, you will fit right in.

We are proud to be an Affirmative Action/Equal Opportunity Employer (including Disability/Protected Veterans). We maintain a drug-free workplace.