Facilitators (Virtual and Chicago, IL)

We are working exclusively with an online payroll and HR solutions client to identify a group of Facilitators to support the internal L&D team. During this project, you will lead cohorts focusing on Payment Operations, Benefit Operations, and Customer Care.

Key Responsibilities:

Facilitation

• Deliver live training sessions across at least six complex subject areas.
  
• Engage new hires and internal transfers with interactive, real-world content.
  
• Create an inclusive and collaborative learning environment.
  
• Provide real-time coaching and feedback to support learner development.
  
• Tailor delivery for different audience levels, including mid- and senior-level employees.
  

• Oversee multiple cohorts simultaneously.
  
• Track learner progress and engagement, proactively addressing issues.
  
• Use feedback to recommend and implement improvements.
  
• Ensure alignment of learning programs with business goals.
  

• 5+ years of Learning & Development experience
  
• Proven ability to facilitate engaging sessions and own the delivery
  
• Experience delivering virtual training via Zoom
  
• Comfortable "making the training your own" - content is 95% complete
  
• Experience working in fast-paced, dynamic environments
  
• Strong communication and problem-solving skills
  
• Ability to manage multiple cohorts and shifting priorities
  
• Background in Payroll Operations, Benefits Operations, or Customer Experience is a strong plus
  
• Experience coaching or mentoring learners and junior team members
  
• Data-driven approach to measuring program impact and effectiveness
  
• Must use your own laptop (you'll log into the client's network)
  
• Must be comfortable working independently with minimal direction
  
• Experience with Salesforce Lightning or Classic is a plus
  
• Interview requirement: Prior to an interview with the client, consultants must submit a 5-minute video of themselves presenting on a topic of their choice, ideally a technical topic
  

The pay range for this is $70.00 to $75.00 per hour W2. Individual pay is determined by a number of factors, including but not limited to skill set, depth of experience, relevant education, certifications and specific work location.

Clarity Consultants is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, orientation, gender identity, disability or protected veteran status.