Cash Collector

Ampcus, Inc
United States, Pennsylvania, Horsham
Jun 11, 2025
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Cash Collector Location(s): Horsham, PA Role Description: Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.. Analyze accounts and achieve collection targets as per Dialer Strategy. Responsible for overseeing collection activities of all the active customers of North America & Canada customers. Manage collections and provide early stage customer service to avoid any customer complaints. Coordinate with cash applications team for accurate application of funds and remittance advice. Work on disputes of assigned portfolio to drive resolution/closure. Work on unapplied cash of assigned portfolio. Manage portfolio review calls with internal/external stakeholders. Process adjustments, write off, netting requests, refunds. Account Reconciliations. Maintain daily adherence as per business requirements. Analyzing daily AR reports to drive cash collection. Requirement and Qualifications: 5-7 years of experience required in North America/Canada Collections. Proficient in both verbal & written communication with excellent American pronunciation. Proficiency in GETPAID/Collection tools. System knowledge in ERPs - Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen etc. Work experience in a shared service contact center in mandatory. Driving to the other offices when necessary for collaboration and training. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.