Product Manager - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Directed Spend business, a division of Optum Financial, one of UHG's five growth pillars, is a leading healthcare-focused, financial technology (FinTech) company committed to creating game-changing, consumer-centric payment solutions. We serve health-seeking populations by partnering with the nation's largest health plans, government agencies, employers, and retailers. We've established a reputation for delivering modern, advanced customer experiences through best-in-class FinTech solutions used by millions. The Directed Spend team and our proprietary "S3" smart payment network are now at the center one of the most significant healthcare payments innovations in modern history. The journey is just beginning. We expect this growth to accelerate and invite you to grow with us!

There are a lot of opportunities out there, but we can't imagine being in a more solid, future proof and challenging intersection than that of healthcare and payments. Two of the most exciting growth verticals. Not to mention our solutions bring help to those who need it most.

This Technical Product Manager be a leader on payment technologies to ensure a best-in-class payment experience for our card holders. The ideal candidate will have proven experience with network-effect based products and with modern technologies such as web services and encryption and payment technologies such as EMV, NFC, payment terminals, and payment network integration.

Work collaboratively with our internal and external partners to bring our payment technology vision to life in a fast-paced environment.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Identify and outline key functionality required across workstreams for a successful implementation of EMV, NFC, and other payment technologies
• Be the subject matter expert for Optum Financial payment technologies
• Guide the development process by working with the product and development teams on defining and prioritizing requirements to meet the critical path timelines
• Develop a product vision and roadmap including introduction of new functionality that drives a best-in-class payment experience
• Meet with stakeholders and participate in strategy discussions for product roadmap. Instill processes to keeping living roadmap highly visible and accessible to all stakeholders so direction can be adjusted as needed
• Organize, manage, and lead cross-functional product prioritization teams
• Manage multiple projects simultaneously while also meeting required deadlines
• Track and manage issues, risks, assumptions, action items, and decisions through to resolution
• Work with minimal direction on complex, technical initiatives
• Take mentorship role with junior team members to support their growth and expanding skillset to help create a solider team
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years as a product owner, including experience in defining, owning, and managing product design and roadmap
• 3+ years working on building and improving products for a developer customer/user group
• 3+ years of proven experience with multi-party networks (e.g. payment networks, marketplaces) with complex value chains
• 3+ years of experience managing relationships with clients and third parties
• 3+ years of experience in conceptualizing, researching, and evaluating new ideas objectively from a market and financial standpoint and translate ideas into expected business impact
• 3+ years of proven ability to strategizing, planning, and executing a product through its lifecycle

Preferred Qualifications:

• 3+ years of proven technical experience with payment card technology, payment terminals, payment networks, payment gateway/acquirer integrations.
• 3+ years of experience with payment/transaction processing platforms integrating with e-commerce and retail merchants.
• 3+ years of experience with major platform modernization and migration programs through vendor integrations
• Proficiency and experience developing and optimizing Structured Query Language (SQL) to analyze and query data
• Experience in Fintech, healthcare, health insurance or any one or combination thereof
• Experience using quantitative and qualitative data to assess priorities and influence roadmaps
• Experience using data analysis tools (e.g., A|B test software, Tableau) and/or scripting languages (e.g., SQL, Python) to inform product decisions.
• Experience in technical stack, platform architecture, and software integration design, and APIs
• Proficient in designing and documenting user flows and workflows to support application development
• Demonstrated ability to lead multiple projects simultaneously; strategic thinking with ability to build solid working relationships across organizational teams in a fast-paced and changing environment
• Demonstrated ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
• Proven detail oriented with critical thinking skills - ability to break down initiative-level requirements into feature and story attribute level details
• Demonstrated success defining and launching products in an Agile environment
• Proven skilled and experienced using Agile/Scrum or similar methodologies, Jira, writing user stories, and managing backlog
• Proven skilled and experienced using Agile/Scrum or similar methodologies, Jira, writing user stories, and managing backlog
• Proven excellent written and verbal communication skills to communicate with non-technical and technical people inside and outside the organization
• Proven exceptional product roadmap creation & execution skills
• Proven technical skills to translate business requirements into terms that developers can understand
• Proven excellent communication skills; written, verbal and formal presentation
• Proven excellent Microsoft Office skills (Outlook, Word, Excel, PowerPoint)

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.