Office Supervisor - Service and Sales HVAC - Houston

Make your mark at the world's largest HVAC company

Daikin Applied is seeking a District Office Supervisor in Houston who will provide leadership to the operations team which includes overseeing the fulfillment process for work sold by Sales Representatives to ensure customers' requirements are met, revenue and profit objectives are achieved, and operational efficiencies are delivered.

Location: Onsite at our office on the north side of Houston:11103 Beltline Rd, Houston

What you will do:

• Directs the entry of all information and maintains information in Astea. This includes work orders, new customer information, and technician hours for billing purposes.
• Supports sales through involvement in job quotation and estimation. Approves estimates for scope of work, labor hours and material content, assesses profit risk of jobs, controls material and labor costs, and provides feedback to the District Manager.
• Oversees and directs the implementation of new hire onboarding activities including, completion of new hire paperwork and employer required I-9 forms, as well as ensuring all new hire job tools (computer, phone, vehicle, credit card, safety gear, etc.), as required, are available and ready for use.
• Oversees the tracking of time and attendance for technicians, invoicing and billing of customers, warranty administration process, and local office AP/AR functions, with the goal of improving these to best-in-class levels.
• Drives improvement in invoice audit compliance by overseeing the timely and thorough close-out, ensures all associated paperwork is received in a timely fashion and filed with the corresponding job.
• Ensures that maintenance contract commitments are fulfilled and inspections completed on time. Provides input to Service Coordinators on scheduling activity of technicians and works with Operations Manager in identifying and communicating technician dispatching strategy to Sales Coordinators.
• Working in coordination with the District Operations Manager, provides weekly job status, revenue, and warranty recovery report to District Manager.
• Attends, participates, and leads the monthly Coordinator meeting with the goal of standardizing and improving the Operational Dashboard.

What's in it for you:

• The ability to make an impact and shape your career with a company that is passionate about growth.
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

Minimum Qualifications:

• Associate's Degree or equivalent experience considered.
• Previous experience with Microsoft Office products, Astea and/or any other service tracking and implementation software.
• 2+ years direct or indirect people leadership experience strongly preferred.
• Experience working with scheduling, technicians, and operations in HVAC or adjacent industry preferred.
• Work visa sponsorship is not available for this position.

Benefits - Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Multiple medical insurance plan options + dental and vision insurance.
• 401K retirement plan with employer match.
• Paid time off and company paid holidays.
• Paid sick time in accordance with the federal, state, and local law.
• Tuition reimbursement after 6 months of continuous service.

The typical salary for this position ranges from $73,000 - $98,000 in Texas. The range displayed represents a pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

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