Parts Advisor

Description

At Penn Power Group, we don't just service trucks-we support the businesses that keep America moving. With over 50 years of experience and leading presence in our markets, we offer a distinctly comprehensive range of commercial fleet services and products, including mobile fleet maintenance and repair capabilities; the highest level of OEM- Certified services for Allison Transmissions and Carrier Transicold; deep expertise in diesel engine repair for market leaders like Detroit Diesel; and full trailer repair and maintenance capabilities through our team of highly trained technicians.

Requirements

YOU HAVE:

• The ability to respond to inquiries regarding the company's services, pricing, dates repairs will be completed, adjustments to bills/repair orders, etc.
• Skills to promote and sell our company's services
• The ability to assess needs and promote alternative products and services.
• Coordinates activities with other internal departments to meet customer needs.
• Experience in Warehouse Management Systems or equivalent
• The ability to create Work Orders and Purchase Orders in a systems environment
• Experience in Parts Receiving and Processing
• The ability to Kitting Parts and Issue to Techs
• The ability to Transact Inventory Movements
• Experience Parts Inventory Cycle Counting
• Be able to lift up to 50 lbs
• Strong servicing experience where under immediate supervision, and in accordance with established procedures, performs tasks that are routine in nature, requiring little evaluation, originality and/or ingenuity.

YOU MIGHT ALSO HAVE:

• Experience in opening, reviewing, communicating status to customer
• Excellent customer service skills
• Coordinating skills to communicate activities with other internal departments to meet customer needs.
• Strong written and verbal communications, along with strong telephone skills are a must.

WE OFFER:

• Competitive salary
• Comprehensive benefits including medical, dental and vision insurance
• 401(k)
• On-going paid training
• Tuition Reimbursement
• A fun work environment where our teammates feel appreciated.