6102 - FS QC - QATS - QA TECHNICAL SUPPORT

Florida Supplement

Mon - Fri

8:30AM - 5:15PM

TITLE:QA Technical Support

POSITION OBJECTIVE: Quality Assurance (QA) Technical Support will champion and support all quality and IPG Flow complaints. Assist in Internal Audits and the associated NCRs, non-conforming product investigations, CAPAs, and Supplier Corrective Actions. Responsible for maintaining complete and accurate records and for performing Document Control functions associated with Quality Assurance, in compliance with cGMP's, SOP's, Federal and State Regulations, food safety regulations, and safety procedures. Responsible for supporting the QA manager and the Director of Quality for ensuring that all managers and process owners develop and maintain their part of the quality management system. Ensure that customer requirements and expectations have been accurately identified, and that the organization is meeting or exceeding customer expectations.

QUALIFICATIONS:

• Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary.
• Capable of effectively managing job-related stress and fostering productive workplace interactions.
• Requires a minimum of 3 years' demonstrated experience in Project Management.
• Requires 2-4 years of practical document control experience in a nutraceutical or pharmaceutical environment or working knowledge of nutraceutical/pharmaceutical processes.
• Six Sigma Green Belt demonstrated experience.
• Working knowledge of pharmaceutical/nutraceutical documentation processes and techniques, including but not limited to a good working knowledge of PC software, google sheets, SharePoint, and Word processing in a business environment, good knowledge of math, excellent grammar/English/proofreading skills, good written and oral communication skills, high degree of organizational skills and attention to detail.
• BS/BA in life sciences or other closely related discipline is preferred, and 2 years related industry experience.

JOB RESPONSIBILITIES:

• Follows and complies with established procedures including Company Procedures, standard operating procedures (SOP's), cGMP as specified by regulatory standards and product specifications to meet audit requirements, food safety regulations, and safety procedures.
• Responsible for management of all QA responsibilities including quality complaint investigations, non-conforming material, Customer Returns investigation, CAPAs and Supplier Corrective Actions, Internal Audit support of NCRs.
• Promoting quality achievement and performance improvement across the organization.
• Bring together staff of different disciplines and drive the group to formulate solutions and agree to comprehensive quality procedures.
• Communicate effectively and professionally with people at all levels of the organization and external contacts.
• Write technical documents and manage system reports
• Ensure all documented records and documentation is compliant with established rules, regulations, protocol, cGMPs, GDPs, and all other applicable standards.
• Perform data retrieval, data analysis, and reporting via the use of information management systems and/or quality management systems to report to the head of the department.
• Maintain all controlled document files in a timely and accurate manner, i.e., review and manage calibration records. Review PM records and equipment verification and qualification.
• Responsible for complying with all our food safety and food quality programs, procedures, and policies or its references. As the SQF practitioner (qualified individual) shall have HACCP training and shall ensure understanding and training for the application of preventive controls and management.
• Develop, implement, review, and maintain the site's SQF System; ensure integrity of the SQF system, and communicate relevant staff information to effectively implement and maintain the SQF system.
• Will be required to perform other duties as requested, as directed, or assigned by the Quality Assurance Manager or Director of Quality.

Florida Supplement is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.