New 
Supply Chain Program Manager
 Microsoft | |
 United States, Washington, Redmond | |
 May 14, 2025 | |
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OverviewMicrosoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.The Cloud Sourcing, Spares, Security and Sustainability (CS4) organization within CSCP manages sourcing, strategy, and suppliers to provide cost, flexibility, and supply advantages that enable our org to become a world-class supply chain. Well-defined and executed sourcing and supply chain management ensures reliable, on-time performance and optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.
ResponsibilitiesMeet regularly with assigned suppliers to review forecasts; capture supply commitments and publish internally. Review all POs placed by MSFT System Integrators and assure compliance and supportability against our 3PL inventory positioning. Manage metrics including days of supply, E&O, shortages within lead time and inventory exposure at each supplier to improve performance. Work with Supply Chain and Capacity Planning teams on the timing and availability of product transitions to plan for platform end of life (minimizing E&O inventory) and ramp of new platforms. Define inventory buffer targets (in conjunction with Component Planning) and strategies based on historical usage and forecast and define financial risk/liability associated with said buffers. Perform scenario analysis to understand impact of component shortages, demand upside/downside, etc. to Supply Plan of Record.Track inventory through multiple stages and locations, lifetime volumes and geo mapping of component build phases, hub and build sites. Identify process improvement opportunities and work with cross functional teams to improve tools and processes to better meet our global demands. | |