New 
Administrative Specialist Senior - Student Services(Specially Funded)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
| |
 United States, Arizona, Tempe | |
| 2411 West 14th Street (Show on map) | |
 May 14, 2025 | |
|
Administrative Specialist Senior - Student Services(Specially Funded) Job ID: 321343 Location: Rio Salado Community College Full/Part Time: Regular/Temporary: Regular Hiring Salary Range $18.91 - $24.58/hourly, DOE Grade 110 Work Schedule Tuesday - Saturday, 7:30am - 4:30pm; some evenings may be required Work Calendar 12 Months Funding Information This is a grant funded assignment with a projected end date of 06-30-2026 with renewal based on available funds and the needs of MCCCD. Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary This position serves as the Testing Department team lead responsible for coordinating the workflow in the Rio Salado College Tempe Testing office and provides support and coverage to all RSC Testing Center Locations. Coordinates and prioritizes all aspects and daily operations of front desk in-person testing, distance and virtual proctoring, and grading. Provides technical support to proctors, test administrators, and faculty. Serves as lead and primary point of contact for Saturdays. Exam administration expert who provides leadership, guidance, and resolution to Testing staff and recommends best testing practices. Essential Functions 60% - Coordinates the workflow and daily operations of the Tempe Testing office, including frontline test administration, distance and virtual proctoring, and grading. Prioritizes and steps in as needed at the front desk, to proctor, grade, and complete tasks in all these areas. Provides a high level of customer service and serves as a point of contact for student/customer escalations and advanced technical troubleshooting. 20% - Expert at the administration of all exams offered. Point of contact for staff, students, and faculty via chat, phone, in-person, email, etc. Provides technical support and researches and resolves testing discrepancies and irregularities. Provides training and guidance to other staff. Travels to other Testing Center locations to fill in as needed. 10% - Creates, monitors, and maintains Testing reports from Test Tracker, Proctor, Grading, and other databases, making recommendations based on this information. Maintains updated information on Testing Department's public website. 10% - Maintains positive working relationships with all Testing staff, other departments, external customers, and faculty; performs other duties as assigned Minimum Qualifications Associate's Degree from a regionally accredited institution and two years of administrative office support or related experience providing a wide variety of secretarial, administrative office support and/or administrative coordination activities. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. Four (4) year degree from an accredited institution B. Two (2) years experience working in an institution of higher learning C. Experience working in an Academic Testing Department/office D. Experience providing technical support or technical troubleshooting E. Experience working in a customer service environment Special Working Conditions This is an in-person position at the Rio Salado College Tempe Testing Center located at 2323 W. 14th Street Tempe, AZ 85281. Travel to other Testing Center locations may be required for training and coverage purposes. May require numerous evenings or weekends. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to #25 lbs. Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd OR (If moving from out of state) Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Open until filled First Review May 20th, 2025 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, o.tafari.osayande@riosalado.edu, 480/517-8196. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321343&PostingSeq=1 jeid-142deb4b81689743b20a81ce7f439cb5 | |