Field Service Technician

TEKsystems
$20.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Dixon
May 10, 2025
TEKsystems currently has a Field Service Technician position in Dixon, IL. This position will sit 100% on-site in Dixon, IL and will start as a 3 month contract with hopes of extension/full time conversion at some point. Looking for someone with great hands on experience supporting end users face to face. This person will provide intermediate to advanced desk side technical support to employees for all user facing technologies (workstations, laptops, printers, tablets, mobile devices, RF devices, operating systems, software, etc.) Feel free to apply if you'd like to learn more. Description -2+ years of experience providing IT support for warehouse and/or manufacturing technologies and processes -Experience with Microsoft Windows 10, 11, and the Office365 suite. -Working knowledge of Microsoft Active Directory, Exchange, SCCM and InTune. Additional Skills & Qualifications Minimum Qualifications: 3+ years of experience providing IT support for technologies and processes. Bachelors degree or equivalent experience. Preferred Qualifications: 5+ years of experience providing IT support for warehouse and/or manufacturing technologies and processes A strong dedication to quality customer service, and a working knowledge of service delivery procedures. Experience with Microsoft Windows 10, 11, and the Office365 suite. Working knowledge of Microsoft Active Directory, Exchange, SCCM and InTune. Working knowledge of networking, including TCP/IP, firewall configuration, LAN & WAN technologies, and remote access technologies including VPN clients Excels when working independently and collaboratively within a warehouse and/or manufacturing environment. Strong verbal and written English and region-specific language skills. Strong understanding of Access databases. CompTIA A+ & CompTIA Net+ certification preferred. Previous ServiceNow experience a plus. Ability to handle many tasks simultaneously. Working knowledge of software and/or processes of security, databases, internet, project management, spreadsheet and word processing. Working knowledge of Oracle R12 application systems processes and support preferred. Excellent follow through and attention to detail. Strong problem-solving skills and decision-making ability. Good task management and organizational skills. General knowledge of business telephone system functionalities. Ability to lift and carry items weighing up to 50 lbs. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dixon,IL. Application Deadline This position is anticipated to close on May 14, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.