Retail Wine Specialist - 1106 Park Manor Blvd, Pittsburgh

Do you enjoy fine wine and want to share your passion with others? If you have experience selling wine and a desire to take your career up a notch, consider joining the Pennsylvania Liquor Control Board (PLCB) as a Retail Wine Specialist within Fine Wine & Good Spirits Store #0231. Apply today to put your customer service skills to the test and explore an incredible career opportunity with the PLCB!

As a Retail Wine Specialist, you will play a key role in enhancing the shopping experience for our customers. You will provide expert advice on wine selections, recommend perfect wine and food pairings, and introduce customers to new and exciting options they may not have considered. Work involves engaging with shoppers, assisting with product selection, building relationships with repeat customers, and offering personalized service. Key responsibilities include:

• Deliver personalized wine recommendations and food pairing solutions based on customer needs
• Actively engage with customers, providing exceptional service and expert advice
• Organize, plan, promote, and host wine tastings
• Recommend and order wine for weddings or special events
• Maintain, organize, and replenish inventory in the specialty products section of our Premium Collection Store
• Ensure the store is clean, well-stocked, and welcoming for all customers
• Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection
• Stand for extended periods of time
• Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks
• Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it
• Work in a friendly, team-oriented environment where every day brings new challenges and rewards

Work Schedule and Additional Information:

• Full-time employment
• Work hours will vary, totally 75 hours biweekly.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $48,587.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of retail experience in a PLCB liquor store and completion of the PLCB's Advanced level Wine Education; or
• Four years of wholesale or retail experience in the sale of wine that includes experience in stock handling and inventory control, merchandising, and marketing; or
• Four years of wholesale or retail marketing, selling, and managing wine inventory and storage in the hospitality, restaurant, or food and beverage industries; or
• An equivalent combination of experience and training.

Post Employment Requirements:

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  1. your score may be lower than deserved.
  2. you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.