Senior Research Analyst, Visa Knowledge Services

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The role will be based at our San Francisco or Foster City office in the San Francisco Bay Area but consideration of alternative office locations in the US may be possible for exceptional candidates.

Positioned within Visa's Corporate Strategy group, Visa's Knowledge Services team provides Visa colleagues with research assistance and access to external payment industry research. The team also works closely with Corporate Strategy colleagues and partners to develop and maintain knowledge assets of importance to senior leadership at Visa. Among its core activities, the team manages an internal website and platform that is accessible to all Visa staff. The platform hosts searchable research content, news and webinars relating to the payments sector. In addition, the team provides research support for colleagues around Visa globally, responding to research requests by conducting preliminary desktop research and conveying findings to the requester. The team also oversees the distribution of the 'Daily News Brief' and monthly newsletters, organizes regular 'In the Know' webinars on topics of broad interest in the payments sector and maintains a steady communications flow with users highlighting new research resources and materials as they become available.

As one of four team members, a Senior Research Analyst on the Knowledge Services team will work independently while also sharing certain responsibilities with other team members. Core duties for the role may include:

• Support for Corporate Strategy. Partnering with Corporate Strategy team in the development and maintenance of knowledge assets. These assets may include quantitative data from internal and/or third-party sources.
• Research Support. Provide research support to Visa team members globally by responding to requests that are sent to the team. The Knowledge Services team utilize materials from our subscription sources.
• Content Curation. Select, review, tag and upload research documents to the Knowledge Services platform.
• Communications. Participate in creating and managing the distribution of Knowledge Services newsletters to alert Visa staff of new research reports, data and webinars.
• Other. Additional activities, as determined by the team manager and team needs.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• Team oriented, collaborative, diplomatic and flexible
• Ability to execute multiple projects with competing deadlines and priorities
• Excellent verbal and written communication skills
• Strong client/customer focus
• Creativity and intellectual curiosity
• Business, economics and/or information science degree is preferable
• Exceptional candidates will have experience of working with SharePoint and/or Power BI and knowledge of the payments sector

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,600.00 to 180,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.