ADMINISTRATIVE ASSOCIATE I

Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.

Monday - Friday 8 am - 5 pm

We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply.

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

*Two years general office and customer service related field experience.
*Demonstrated experience with computer scheduling and electronic health record software.

The Administrative Associate I serves as the primary point of contact for The Fontaine Center and offers aid and support to staff, students, and campus partners. This position requires effective and professional communication skills, as well as a comprehensive understanding of departmental policies and procedures pertaining to alcohol and other drug ( AOD) education, relationship and sexual violence prevention, sexual health education, and nutrition services. The position reports to the Office Manager for CAPS and The Fontaine Center and plays a vital role in ensuring day-to-day operations run efficiently in support of health promotion and prevention services offered to students.

* Knowledge of Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
* Strong interpersonal communication skills; able to engage effectively with students, families, staff, and campus partners.
* Demonstrated attention to detail and ability to manage multiple priorities.
* Demonstrated understanding of Point N Click schedule and electronic medical record system.
* Ability to handle confidential information with discretion and adhere to HIPAA and FERPA guidelines.

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Front Office Administration:
* Answers and directs incoming and outgoing telephone calls, faxes, mail and deliveries.
* Schedules appointments for clients in an accurate and timely manner.
* Receives clients who present for appointments. Verifies correct client information and ensures proper paperwork is completed and appropriate charges are authorized on client billing tickets.
* Maintains accurate files for AOD programs, sends client surveys at appropriate times, and works directly with students and judicial agencies.
* Maintains and respects confidentiality of client and student information.
* Fields calls for mandated AOD and Sexual/Interpersonal Violence Prevention on-line program. Verifies completion of program and removes holds.
* Responsible for data entry and maintenance of various databases, such as program participant tracking and program assessment databases.
* Provides administrative support including copying, filing, tracking usage of office resources, ordering supplies, and maintaining the departmental calendar (scheduling and meetings).
* Processes billing for fee for service appointments in the Fontaine Center.

Program and Marketing Material Coordination:
* Serves as main administrator for online request system for printed materials and sexual health supplies.
* Assists staff with preparation of supplies and materials for campus and off campus programs.
* Assists the Sexual Health Coordinator in receiving, preparing and dispersing Condom Express Orders.
* Operates various office machines such as PC, copy machine, paper cutter, paper folder and business card slitter. Trains staff, student workers, interns, and volunteers on office machines as needed.
* Assists in the coordination and monitoring of student workers and their related tasks.