Peer Health Navigator - Community Based Mental Health 204

What You Will Do To Change Lives

The Peer Health Navigator engages and connects members served to mental health, primary care, substance use, and specialty health care services; helps them develop personal health and wellness goals; educates them on how to advocate for themselves and effectively communicate their needs; and supports them in overcoming barriers and building resilience. The Peer Health Navigator supports members served in maintaining a follow-up care plan and developing other self-management skills through a "Modeling - navigator performs task; member served observes, Coaching - member served performs task; navigator coaches, Fading - member served self-directs and manages own healthcare; navigator assist as needed" process. The Peer Health Navigator simultaneously serves as a role model of resilience, recovery, and self-responsibility for their own mental and physical health. They continually promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which the member's point of view and preferences are recognized, understood, respected and integrated into services and self-help programming. Additionally, Peer Health Navigators will respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge.

Shifts

Full Time, 40 Hours Per Week | Shift hours and days can vary, will discuss in the interview

Expected starting wage range is $20.00 - $24.11. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Must Bring to the Table

* High School Diploma or GED required

* Peer Certification must be received prior to hire date and must be maintained throughout employment

o Oregon: obtain Traditional Health Worker (THW) Certification through OHA as a Peer Support Specialist or Peer Wellness Specialist prior to hire date and maintained throughout employment.

* Two (2) years' experience or part-time equivalent supporting individuals with behavioral health challenges

* Experience supporting individuals with physical health challenges to navigate the physical health care system

* Experience as a beneficiary of the public Behavioral Health system of care

* Must be at least 18 years of age

* Must be CPR, First Aid, and Crisis Prevention Institute (CPI) certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment

* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.

What Does the Job Entail

* Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders

* Draws upon own personal recovery experience with mental health/addiction challenges as a basis for engagement as a peer with the members served and to validate members' own lived experiences

* Assists members served with voicing their strengths, interests, and goals throughout their time in services including: goal plans, crisis plans and other methods of expressing individual preferences

* Utilizes a comprehensive resource guide and educates members about local community supports and resources

* Supports members served in developing strategies to reduce self-stigma

* Engages and communicates with a wide range of members served especially those who are struggling to be active in their own recovery

* Assists participants in all needs including Activities of Daily Living (ADLs)

* Actively participates in multidisciplinary team meetings

* Participates in verbal de-escalation and physical interventions in emergent situations and is willing and able to assist other staff as needed to maintain a safe, healing environment for all

* Travels locally to provide outreach to members served in the community (program specific)

* If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

What's In It For You*

* Paid Time Off: For Full Time Employee it is 16.7 days in your first year

* Nine Paid Holidays, including Juneteenth

* Free CEUs, coaching and mentorship

* Online University Tuition Discount and Company Scholarships

* Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

* For more information visit: https://www.telecarecorp.com/benefits

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.