Clinic Patient Representative Senior - Specialty Orthopedic Surgery - Full Time

Summary:

Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports the center's operation by setting up appointments, maintaining the cash drawer, posting charges, and assuring the accuracy of patient demographics using the hospital's computer system

Responsibilities:

• Monitor the debit and credit of client accounts
• Performs posting operation to institutional clients, and reviews all billing transactions related to accounts receivable system* Resolves client inquires and complaints on institutional billing transactions
• Perform order entry, registration, and other clerical duties
• Perform the training of all clerical staff in the proper registration and printing of patient reports
• Perform other clerical duties as needed which can include insurance verification, recording statistics, registering patients and updating patient accounts
• Also assists with scheduling patient appointments, answers phones and inform patients of their benefits
• Also, complete other duties as needed

Requirements:

Education/Skills

Minimum Requirements:

• High school diploma or equivalent.
• Knowledge of managed care preferred.
• Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
• Excellent interpersonal and communication skills and good math knowledge essential.

Preferred Requirements:

• Some College

Experience

Minimum Requirements:

• Three or more years of experience in a health care organization.

Preferred Requirements:

• ICD9 and CPT coding (advanced skills)
• Experience with charge posting or collections.

Work Type:

Full Time