Business Analyst (Hybrid)

Are you a strategic thinker with a passion for technology and innovation? Join Think Bank as a Business Analyst and play a key role in advancing our business applications, improving internal processes, and enhancing the experience for both internal and external customers.

About the Role:

As a Business Analyst, you will lead efforts to evolve and optimize Think's business applications. You'll collaborate with business lines, vendors, and technology teams to implement solutions that support our strategic goals, streamline operations, and improve service delivery.

This position requires three days of on-site work each week, with the option to work remotely for up to two days. It's important to clarify that this is NOT a fully remote role.

Key Responsibilities:

• Research, recommend, and implement system improvements to meet evolving business needs.
• Identify automation opportunities and drive innovation in processes and workflows.
• Configure and maintain business applications, ensuring data integrity and operational efficiency.
• Troubleshoot and resolve escalated issues with business systems.
• Collaborate cross-functionally to manage system integrations, identify automation opportunities and build efficient workflows, and participate in projects.
• Lead testing and change control processes for system updates and new implementations.
• Educate internal teams on system enhancements and best practices.

What We're Looking For:

• Bachelor's degree in business, technology, or a related field OR High School Diploma, GED, or equivalent and 5 years of equivalent experience in systems or applications.
• 5+ years of experience in financial services.
• Solid understanding of business systems, database design, and SQL.
• Strong technical aptitude with excellent problem-solving and analytical skills.
• Proven ability to translate business needs into technical solutions.
• Exceptional communication and organizational skills.

Bonus if you have:

• Programming experience
• Experience with core banking platforms and business continuity planning

Why Think?

We're not just a bank-we're a place where innovation and care come together to make a real difference. At Think, we empower our employees to think big, collaborate openly, and drive progress. If you're ready to make an impact while doing work you love, this could be the place for you.

Compensation:$120,650/Annualized Exempt

Benefits:The position is eligible for a full benefits package including:

• Health insurance with HSA contribution
• Dental insurance
• Vision insurance
• Up to 23 days of PTO annually
• Seven paid holidays
• Four weeks of paid family leave
• Up to 7.5% 401(k) employer match
• Tuition reimbursement
• Clothing allowance

Think's open culture empowers employees to provide the best financial care to customers every single day. Our professional compensation plan is passionate about quality of business outcomes and helping customers achieve peace of mind. We are not focused on quantity, as compensation is not directly related to the number of accounts opened or volume produced.

We're focused on delivering on the promise of being a great place to work, and one of the ways we accomplish this is by creating an environment where all employees feel they can achieve their goals. We value our differences - in thought, style, culture, ethnicity, and experience - and understand that diversity and inclusion are good for business and make our company stronger.