Call Center Representative- Training ON-SITE Then REMOTE

TEKsystems
$18.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New York, New York
May 01, 2025
TEKsystems is looking to hire several Call Center Representatives to work for a client in the New York, NY area. This opporutntiy will take place ON-SITE for the duration of training then will move to 100% REMOTE. This is a great foot in the door opportunity that is quite easy to master once you get through training. These openings will fill quickly and will start next week! Qualifications * Associates or Bachelor's Degree REQUIRED * 1 year of call center experience preferred * 1+ year of customer service experience Job Description * Responsible for making outbound calls to shareholders using a shareholder call list * Provide customer service to registered shareholders through inbound and outbound call lists * Educate shareholders on various corporate actions, board and shareholder proposals voting options * Track and monitor outstanding issues and provide clients with timely updates * Log information into Access Database * Assist in the development of campaign themes to ensure the proper narrative is being communicated * Fast paced call center environment where you are expected to make 20-25 calls/hr. * The app only uses our 800-toll free number to call, so their personal cell phone lines would never show up on caller ID Training The first week will be paid training on site. They will work directly with the manager and other reps to learn the system, understand how the calls work. People can start on the phones sooner depending on how quickly they pick things up. Work Environment/ Hours Fast paced call center, Hours would be Monday-Friday- 8-hour shift anywhere between 2pm-10pm Shifts will also include Saturday Overtime hours 12pm-4pm Pay 18/hr. If interested, please apply with your most up to date resume and a recruiter will reach out you right away! Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on May 9, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.