Administrative Support Associate - Advanced

Founded in 1907, East Carolina University is a high research activity doctoral university and the only public university in North Carolina with a dental school, medical school, and college of engineering and technology. ECU offers more than 87 bachelor's, 68 master's and 13 doctoral degrees to almost 27,000 students; attracts over $85M in extramural research dollars; and is #1 in North Carolina and #9 in the nation in online learning. The University's refreshed strategic plan - Future Focused, Innovation Driven - reaffirms ECU's commitment to being a national model for student success, public service, and regional transformation; a commitment that is evident from the actions of ECU's students, and 5,600 faculty and staff.

In addition to its Greenville, NC campuses, ECU has an Outer Banks campus focused on integrated coastal studies, provides dental care through eight community service-learning centers, and is a recognized leader in comprehensive internationalization, including a year-round study abroad program at our campus in Tuscany, Italy. ECU's athletics programs compete in NCAA Division 1.

The Division of Academic Affairs is led by the Provost and Senior Vice Chancellor for Academic Affairs. The Division strives to strengthen ECU's culture of academic excellence through innovation, accountability, and collaboration. Academic Affairs includes the Colleges of Allied Health Sciences, Business, Education, Engineering and Technology, Fine Arts and Communication, Health and Human Performance, Nursing, the Thomas Harriot College of Arts and Sciences, the School of Dental Medicine, Honors College, and Graduate School, and the academic faculty and academic programs of the Brody School of Medicine. Administrative units within Academic Affairs include Academic Administration, Global Affairs, Learner Operations, Institutional Planning, Assessment and Research; Office for Faculty Excellence, the Office of Research, and the Office of Innovation and Engagement.

The Office of Innovation and Engagement, led by the Chief Innovation and Engagement Officer, collaborates with departments and colleges/schools across the University, and with ECU's Office of Research, to amplify the university's service to and economic impact on North Carolina. The Office develops partnerships with external entities that benefit the university and helps advance mutually beneficial innovation, economic development, and community engagement interests.

The Office of Innovation and Engagement is also charged with working with university and industry stakeholders to develop, implement, manage, evaluate, and continuously improve innovative non-credit educational services and programs that address current and developing needs of local, regional, and state businesses and industries in ways that benefit the University and support workforce development and regional economic growth.

The Office of Innovation and Engagement is supported through various funding sources including state appropriations, grants, contracts, continuing education programs, and philanthropic donors. The team includes 26 full-time staff focused on innovation-led economic development, entrepreneurship, technology transfer, startup incubation, and outreach and engagement partnerships across governmental agencies, business and industry, the military, and nonprofit organizations. The Offices of Community Engagement, Continuing and Professional Education, Licensing and Commercialization, National Security and Industry Initiatives, Small Business and Technology Development Center, and the East Carolina Research and Innovation Campuses are part of this team.

This position works in the Continuing and Professional Education ( CPE) unit of the Office of Innovation and Engagement and reports directly to the director for Continuing and Professional Education and is a key member of the CPE Office team that supports learners, staff, instructors, administrators, and community members through excellent customer service, a solutions-oriented approach, and collaborative, team-oriented attitude. The position serves as the key support staff to the Director and Program Specialists and supports the daily business operations and is the initial contact for all people calling or visiting staff in CPE and LLP which requires a high level of professionalism and knowledge regarding the programs, services, policies and procedures within the programs. This position will apply this knowledge in the performance of daily/routine duties and be able to interpret and explain information to internal and external stakeholders in a professional manner.

Duties for this position will include but are not limited to: managing daily payment logs, transaction reports, deposit reconciliation, third party invoicing and payments, regular budget reconciliations and close outs, answering phones, processing participant registrations, maintaining inventory, preparing routine reports, purchasing, travel coordination and reimbursements, contract preparation for undergraduate/graduate students and EPAFs, calendar management, meeting and/or event scheduling, assisting staff with CPE and LLP events, as well as other general administrative support duties to include copying and filing, mail distribution, updating spread sheets and templates, and escorting visitors as needed. This position also assists with personnel and human resources tasks, budget management, and maintaining organized and up to date digital and physical records for the unit. This position supports communication with the community and must maintain a professional presence and maintain confidentiality with sensitive data and information. This position is expected to apply substantial knowledge of CPE and ECU policies and procedures to the daily operations of the office, interactions with learners, instructors, staff, and community members, and in the analysis of situations and decision-making. This position independently plans workflow, establishes priorities, sets deadlines, and modifies work assignments, and workflow to ensure effective performance of all duties and delivery of services based on changing needs and requires a high degree of organization, self-direction, problem-solving, follow-up, progress report communication, and independence.

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

None

Experience managing financial transaction and budgets

Proficiency in Microsoft Word, Excel, and Outlook

Experience with PeopleAdmin, Banner HR, Banner Finance, ODS, Dual Employment Forms, Mass Time Entry Forms, EHRA, Sharepoint Site and other university systems related to human resource actions

None

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.