Inside Sales Representative

Wieland - Creating Value for Generations!

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material.

Wieland's Cultural Values

Wieland's culture is what makes for a fun and rewarding place to work! As a company, we benefit daily from our employees' knowledge and abilities. With our cultural vision, we place our core values at the heart of everything we do: safety, ambition, optimism, reliability, ownership, diversity, & respect.

Wieland is hiring Inside Sales Representative. The Inside Sales Representative will be responsible for servicing customer accounts by effectively communicating with customer and internal stakeholders including customer service, operations, material manager, outside sales representative, and outside vendors. This role is located in Carol Stream, IL and will be fully on-site.

Starting Pay: $57,000 - $62,000

Schedule: 8AM - 5PM | Monday - Friday

Responsibilities:

Demonstrate "Safety Excellence" by complying with all safety rules/processes and supporting the Safety Elements; contribute to the overall Safety Culture of the organization.

• Maintain strong customer relationships through timely and courteous communication and responsiveness in addressing existing item quotations, facilitating corrective actions, and addressing customer concerns.
• Grow product and market knowledge to facilitate faster responses to customer inquiries.
• Perform contract review to ensure customer specifications can be met by Wieland capabilities.
• Provide appropriate pricing to the customer based on quoting tools and consult with manager if pricing is non-standard.
• Maintain open lines of communication relative to customers with outside sales and provide support as needed.
• Work with materials manager as needed to ensure inventory level quoted will meet organization goals.
• Communication with customer and outside sales on quotes. Track and log communication with customer and quote outcome in sales CRM.
• Assist with inside sales team and additional responsibilities assigned by management.
• Build and maintain professional relationships with internal personnel as well as external customers.

Qualifications:

• High School diploma or equivalent required. College degree strongly preferred.
• Minimum 3 years of experience with a customer service/account management focus
• Strong verbal and written communication skills.
• Strong business acumen
• Attention to detail and sense of urgency
• Ability to conduct several projects simultaneously.
• Able to prioritize duties and work well under pressure to meet deadlines.
• Strong Microsoft office skills. Oracle EBS experience a plus.

Joining Wieland's team gives you...

• Benefits - Starting on Day 1! Including Medical, Dental, Vision, Disability, Life & more!
• Retirement Savings - 401(k) contribution + match.
• Work/Life Balance - Paid Vacation & Holidays.
• Growth Opportunities - We have over 8,000+ employees worldwide and 35+ locations in North America alone. Growth opportunities are limitless!
• Wellness Programs - Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
• Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.
  
  Wieland is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.