Intake Worker/ Call Center

Intake Worker/ Call Center

We are growing! Join us in helping others rediscover their "hope." Since our establishment in 2011, we have been dedicated to providing exceptional and specialized mental health and addiction treatment in a nurturing and supportive environment. Together, we will work toward a future where mental health is prioritized, stigma is diminished and individuals can live their lives to the fullest potential. If you're looking for an opportunity to build the career of your dreams and join a team of professionals passionate about others adolescents, Aspen Grove Behavioral Hospital may be the place for you! Please visit www.aspengrovehospital.com

Position Details:

• Full-Time Night shift - with rotating weekends
• Career development opportunities across UHS and its 300+ locations!
• Excellent benefits package (including FREE meals & parking)
• Potentialy remote shifts available, after training

Your goals and objectives include:

• Provide an efficient point of contact for queries from potential patients, families of potential patients, and professionals wanting to refer a potential patient to the inpatient program
• Handle all inbound calls for the hospital's primary intake line, and route calls internally when necessary
• Review hospital-to-hospital transfer requests and staff with on-call psychiatrist for admission
• Attend weekly Admissions Meeting to alert attending staff of upcoming discharges, potential admissions; Direct weekly Admissions Meeting when the Admissions Director is out of the office
• Distribute all requested information to potential patients, their families, or referring professionals in a timely manner.
• Direct potential patients to clinical directors or assigned clinical staff for assessment and approval before admission
• Schedule and coordinate admissions, assisting with travel arrangements and providing any pre-admission information as needed
• Scheudle patient for outpatient services.

Your Qualifications and Requirements will include:

• Valid Utah RN license or license authorized to practice in Utah.
• Preferred (1) year of experience working in a psych inpatient setting and detox preferred, but NOT REQUIRED
• Must be at least 21 years of age and able to pass a background check & drug screen
• Excellent written and oral communication skills, time management, and crisis intervention.
• *MUST BE 21 YEARS OF AGE OR OLDER*

EEO Statement - We believe that diversity and inclusion among our teammates is critical to our success. All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams - At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiter.