Computer Hardware Specialist III

Abacus Technology is seeking a Computer Hardware Specialist to provide technical support for desktop, laptop, and network hardware issues, ensuring the optimal performance of IT infrastructure at Fort Bragg. This is a full-time position.

Lead and supervise teams in installing, configuring, and troubleshooting desktop, laptop, and network hardware.
• Perform Tier II and Tier III support, diagnosing and repairing the most complex IT hardware failures.
• Install and maintain LAN infrastructure, including cabling, network switches, and connectivity points.
• Conduct on-site and off-site testing and repairs of IT equipment, ensuring full operational capability.
• Oversee inside and outside cable plant installations, ensuring proper routing and configuration for LAN connections.
• Perform technical site surveys, analyze network layouts, and assess environmental impact before installation.
• Design network topologies and support engineering plans, ensuring compliance with Army layout specifications and safety regulations.
• Schedule and manage installations, post-installation maintenance, and hardware optimization for Army IT systems.
• Ensure compliance with DoD and Army IT security standards, including DISA STIGs, RMF guidelines, and OSHA safety codes.
• Develop and maintain technical drawings, engineering plans, and network documentation.
• Coordinate with Government engineering teams, vendors, and IT leadership to support Army technical projects.
• Provide ongoing troubleshooting and maintenance for installed IT hardware and network components.
• Schedule and conduct preventive maintenance, system testing, and performance optimization.
• Coordinate with vendors and Army IT staff to resolve complex hardware issues.

6+ years experience in facilities/communications engineering, IT hardware support, and network infrastructure maintenance. Bachelor's degree in a related field. Must be Security+ certified (or hold an equivalent certification in compliance with IAT Level II). Must be MCSA certified or able to obtain the certification within six months of start date. ITIL Foundations training desired. Extensive knowledge of computer hardware installation, repair, and troubleshooting in enterprise environments. Experience supervising teams in installing software and hardware for LAN connectivity and cable plant infrastructure. Proficient in engineering site surveys, analyzing network configurations, and performing environmental impact assessments. Able to provide hands-on support for GOTS and COTS equipment repairs at all levels (line, intermediate, shop, facility, or depot). Experience with military IT infrastructure, network cabling, and structured wiring systems. Knowledge of Army IT security policies, data center operations, and cable management best practices. Familiar with enterprise hardware diagnostic tools and imaging/deployment solutions. Must have expertise in repairing complex hardware issues, organizing site surveys, designing network topologies, and ensuring compliance with safety codes and Army IT infrastructure standards. Able to interact professionally with all levels of an organization. Must be a US citizen and hold a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled